I stayed at this hotel for a long weekend, had a lovely stay and the hotel was spotless. The staff were really friendly could not ask for better service, The food was lovely, the hotel was always warm including the pool. The room was lovely and spacious and very clean. more

read some bad comments about the hotel,feel after are visit we feel they were very unjust comments ,found the staff friendly and very helpful ,entertainment very good and food was lovely would go and stay there again . more

We stayed for a 4 night break with our 2 small children. The staff were always courteous and friendly and very helpful. The food was hot and tasty and catered well for our children. The children loved the indoor pool and games room. Our room was very spacious, much bigger than we have had in other hotels we have stayed... more

Service not professional at all. On arrival there was no welcome, receptionist just doled out room keys pointed to a man and said he will point out where your rooms are. Staff scruffy and not helpful. Our rooms were dirty, scruffy, very dated, the windows were broken, bathrooms same didn't even use shower because didn't stay long enough. Dining room... more

This hotel exceeded all expectations, where else can you get all this for the money we paid. I've travelled all over the world from the Caribbean to Newquay, 2* to 5* and i'd like to think i know my hotels. This hotel obviously isn't the ritz so if you expect 5* then don't go. As a 2 star hotel goes... more

I stayed at this hotel in Sept. with a large coach party. It is without doubt the worst hotel I have ever stayed at. Take notice of the awful reviews on this site because every one is true (and then some). I cannot imagine the standards of the people who have put good reviews on the site. The room we... more

Just spent a long weekend at the Cavendish. The staff a friendly and welcoming and the price we paid was on the lower end of the hotel price spectrum. In our room , the wallpaper was coming away from the walls or missing completely, the bathroom was so small I could sit on the loo and rest my chin on... more

This hotel is the worst ever. Myself,husband and sister were with a coach leisure break tour from Southampton.On arrival,7/9/09, our shower (over bath) was not working. My husband is disabled and unable to use bath and I also have difficulty, so shower most important. Bathroom very out dated. My sister was also unable to use her shower(cubicle) as only steam... more

Rude and offensive waiting staff who couldn't wait to get you in and out of the (so-called) restaurant as quickly as possible. Guests spoken to like inconvenient nuisances. Food absolutely dire - mostly. No point complaining as met with complete rudeness! No hot water first night, others in (coach) party reported no working shower (and no effort made by hotel... more