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The Carlton Hotel


The Carlton Hotel
Belgrave Road, Torquay TQ1 3BR, England
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Reviews you can trust

Rating summary
4.0 of 5 stars 2 reviews
Excellent
Very good
0
Average
Poor
0
Terrible
0
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3 of 5 stars
mold
30 Jul 2009

Cant fault the hotel for anything other than the food and very slow dining room service.Our first night dinner menu was revolting sausages and mash. Breakfast was fine but each night of our stay the food was dreadful. We were supposed to have nightly entertainment included in our package, this was at a sister hotel and my wife has walking difficulties so we were unable to go. We were not told about this when we booked. The only provided entertainment was line dancing for which there was a £5.00 charge. more

Management response from
Lee Hammett, General Manager

We encourage our guests to give us constructive feedback and we listen to what they tell us, in order for us to continually improve and develop the service and facilities we offer our guests. We aim to provide a good variety of fresh home cooked meals using good quality Westcountry ingredients. Our inclusive Table d Hote menu has 4 main...

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5 of 5 stars
wakefield
25 Jul 2009 | Trip type: Couples

We have stayed at tis hotel at least three(3) times a year for the past ten(10) years and it gets better every time with a homely welcoming feeling the moment you enter the reception area. The staff make you feel welcome and nothing is too much trouble for them no matter what thhe question or query might be. The food is excellent and th restaurant staff friendly and courteous to your needs. The rooms ar clean ,tidy and in good repair. Entertainment is good and all facilities are easily found. a quiet room is also available for reading. All in all a great Hotel. more

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The Carlton Hotel Address

Belgrave Road, Torquay TQ1 3BR, England
Torquay hotels The Carlton Hotel
4.0/5.0
2