We live in Plymouth, and like a change of senary and have stayed in Torquay a number of times and always coming back and never felt we had value for money, we decided to give Torquay one more chance and stay at the Heritage Hotel as we thought the location looked amazing. We booked in for the nights of the... More

This hotel in right on the seafront overlooking the beach, the staff are first class. The food is great and the atmosphere in the bar at night is buzzing. The views of the beach in the morning at breakfast is as good as it gets. The staff are friendly and the service is excellent.

my visits to the Heritage have always been good, staff friendly and helpfull, rooms clean and have good views, bar can get a bit rowdy in high season if any football is on tv, bar food is reasonable and breakfast is good. Would always recommend if in the area.

Ok the car park was full when we arrived and we were told to block others in as this was the usual. We waited untill a space became available, just as well we did not want to move it until we left as most of the time the car park was over flowing. The staff are very friendly and polite,... More

The staff at The Heritage Hotel Torquay were very helpful in assisting with my recent group accommodation request. Organising groups of travellers can be like herding cats, however the understanding and flexibility of the reservations team was greatly appreciated. It’s refreshing to still receive good customer service.

We were looking to have a couple of quiet nights away and found the hotel were running a webdeal. At high season, I'm guessing the place is quite bustling (judging from pix on their website), but we went low season (early March). We'd unwittingly timed our visit to coincide with the UEFA football which was on downstairs in the bar,... More

Will not be staying there again. Went for 3 nights with my husband as we couldn, t get in to our usual hotel. Rooms very spacious but dated, nice seaviews but floorboards have had it, You can here everything above you. We didn, t sleep at all and checked out early. Also no breakfast menu you get what you, re... More

I stayed at this place for 2 nights on the 26 Feb bed breakfast & evening meal, The staff are very friendly and made you feel very welcome food was excellent and the deals at the bar are very very good even the normal prices on a pint are reasonable for a hotel, the room that my partner and i... More

I do like your hotel , many rooms having a good sea view. It would be nice if some of your rooms also had a mini fridge . Car parking is fine. Your location is good for public transport links too. Your bar appears to be well looked after.