Stayed at this Travelodge for 6 nights. Staff and service provided by all of them was first class. Staff went out of their way to make this an enjoyable stay. The breakfasts were excellent with plenty of choice if you book these with your hotel booking you get a discount, restaurant and bar staff were helpful and friendly and advised... more

totally awful. the most unhelpful customer services team at headquarters I have ever had to deal with: cut calls off instead of transfering them, couldn't care less about any queries, mumbled (or spoke like robots when it was coherent). hotel revolting. i will never stay in this or any travelodge ever again. Wish I'd read all these reviews before i... more

After staying here, the experience was so bad I have now made the switch to Premier Inn, it has to be said I was a regular user of travelodge as I use them for business. Not only did we raise the issues at the time with the travelodge, we also telephoned the customercare line (both I and my GF sustained... more

I like Travelodges they are normally basic good quality and clean. Not the Torquay one. The bathroom floor was filthy. There were toothpaste marks on the floor where someone had dribbled (so it hadn't been washed) and bits of rubbish (so it hadn't been swept). Behind the door and behind the bin I could lift clumps of dust with my... more

First the bad - the tea in the room was diabloical (perhaps due to UHT milk?), the shower would only run cold on the second morning, and there was alack of storage space (although I could cheerfully live out of a suitcase on the two nights I was there). Now the indifferent - the pillows were too hard (but there... more

We booked four nights and stayed for eight as the weather was good,The Travelodge was excellent very clean and tidy,helpful and friendly staff.The rooms are rather small but are o.k.for two.Housekeeping was first class our room was serviced every day with clean towels etc.Car parking is chargeable but there is plenty of room on the road.The bus servive to Torquay... more

A fairly standard no frills experience. They tell you upfront there will be no shampoo etc, so no worries. However: I pre-booked wireless Internet access. this was a mistake. the hotel does provide access, but it appears to require details from a voucher which the staff know nothing about (since the wireless access is through a service provider, the staff... more

After booking two rooms, one disabled for our daughter we were told after a five hour drive they did not have a disabled room something to do with maintenance in the only room left the lady on reception said. We insisted we had booked one disabled room because we needed it and what were we supposed to do, she said... more

I stay at hotels all over Europe and in the UK so I am quite used to staying at hotels from unclassified to 5 star hotels. I have stayed at many Travelodges in the UK and think the one in Torquay is one of the friendliest I have stayed in. A lot of people complain on these type of review... more