Having stayed at The Imperial many times as a young child and, four years ago with family, I was enormously disappinted to find what was once an amazingly welcoming, warm and traditional hotel is now a shadow of its former self. The furnishings used to be grand and magnificent, shiny and well cared for. Sadly much of this furniture has... more

Stayed here a few times many years ago and I don't think anything has been done since, which is a great shame as the building itself and the location and views are superb. They also charge £7 a day car parking for residents! Out of season and when the car park wasn't even half full is really penny pinching and... more

I had a really lovely stay at the Imperial and....we also had excellent weather! Everything about the hotel was fine. The location perfect,the room was lovely- a twin deluxe sea view. The balconies are really large and the views are wonderful. All in all I could not fault this hotel,and the staff were extremely helpful and friendly which is not... more

Lovely hotel, bedrooms and bathrooms a little dated, dining room lovely with view across the bay. Our deal included dinner on first night (£29 per person) We chose to pay supplement for steak etc. and had wine. We had to sign the bill although we said it was included in the price of the deal. At check out they tried... more

We had read the reviews before we went on a coach holiday to this hotel and were a bit apprehensive , but we loved it. We requested a sea view room and were more than happy with the suite of rooms we got - a hallway, bathroom , single room with balcony and a large double with balcony. The views... more

we had a lovely mini-break at the Imperial.Thanks to all the very friendly staff,especially all the restaurant staff who were very attentive to 3 oap's!! The hotel was wheelchair friendly,a great help for us with our soon to be 90 year old mum . Thanks to Michelle who was very helpful re phone booking .Wonderful sea views everywhere.....and no complaints. more

on arriving at this hotel,i must admit it did not look the best hotel ,ive ever stayed in ,but what a surprise,the staff are more than efficient,eva at reception is a credit to this hotel,and was more than helpfull,i had a sea facing room on the secound floor,and could not fault it the view was fantastic the service was great,even... more

O.K so its not the managements fault that in The 1970's someone ripped off the Edwardian exterior and turned it into a Soviet Style concrete block but first impressions don't really help. The Hotel is extremely tired, old fashioned without any charm. and for £120.00 for a Car Park View Room incredibly expensive. The cold Breakfast Buffet was appalling. It... more

My daughter and I have stayed in many hotels but never have we experienced such appalling service. Reception were indifferent ,providing little information and no offer of help with our luggage and we were not shown to our room. The restaurant staff were downright rude-we had to ask 3 times for our wine at dinner, having been served our starter... more