It is some years since we last stayed at this hotel and it has improved beyond recognition. We were greeted upon arrival by the Manager and found him and all the staff helpful and friendly throughout our stay. We were upgraded to a suite which was great. The food and restaurant service were impossible to fault - so different from... more

A strange hotel really. The bedroom was quite old fashioned but a good size. It was just a bit dated for my taste and it had a weird smell. It was also very hot and there was a noisy generator somewhere nearby. The floorboards in the corridors creaked every time someone walked on them and you could hear this in... more

We stayed at the Imperial and thoguth the rooms were great with a great view across the bay, the outside of the hotel was tired and needed painting and generally up dating. The leisure facilites were good. The only complaint we would have would be with regard to the service, we had to request 3 times for extra milk to... more

We booked a weekend at the Imperial using lastminute.com, under one of its "mystery" options. For the cost and the write-up, one would have assumed it was a quality hotel. I'm sure the Imperial once was, but today it's a shabby, badly run hotel that values little money-making schemes over customer service. The room itself was poky and hot with... more

Stayed one night using a deal on the Barcelo website for a Deluxe Sea View Room. On arrival we parked in the outdoor car park, although a single point of entry and exit meant a wait whilst a car came out. We already knew it would cost £8 for the night, pretty cheeky for guests. We had arrived early and... more

It had been over 35 years since I last stayed at the Imperial and went back for a nostalgia trip for my wife's birthday. We were not disappointed. Having upgraded to a suite, we were given a huge apartment with a fantastic view of the bleak sea - waves dashing against the shore, rain hurtling down! The staff were helpful... more

We spent two nights here and had a lovely time. We booked through the internet and got a good deal with free breakfast. When we arrived at the hotel we asked if we could be upgraded to a sea view room and they did. It was a lovely view over the sea with a balcony. The room was what you... more

At £125, you would expect far more from this former 5-star, former Paramount Group hotel. Barcelo has had this property for almost half a year now, and their influence and investment has yet to make any significant impact. The Imperial of today is very much trading on past glories. Having stayed here 7 years ago, I can say that this... more

It is now over 4 years since I was robbed by a member of the staff at this hotel - and I am still seething at their lack of action in such a serious matter. I still have the letter I wrote to them, (it's long, but worth the read if you have any intention of staying here - see... more