Having booked a short break to The Grand at the begining of August I was rather concerned to read the reviews on this web site from other people. However, I need not have worried. For people arriving by train it could not be better positioned, just a two minute walk away. My refurbished room was nice, very comfortable and serviced... more

We recently stayed at The Grand Hotel which in my opinion not so grand. The staff are trying hard to create an atmosphere of congeniality but in others ways it failed badly. We had dinner in the lounge on the first night and we found the food really not good. My son's hamburger was almost raw and we asked that... more

We booked last minute Easter week 2007 through a website and got a bargain! For £50 we got a double room and breakfast! And we had a room at the front with the great view of Torquay. The pool was not in use (it was warm weather) as it was being cleaned or renovated. Positives The view and breakfast, which... more

Lets start from the begining...... Parking is a problem although the hotel does have a limited parking area which was full on our arrival. Reception suggested we park at the nearby rugby club..at £6.50 for 24hr stay? tempting but no thankyou! so we risked on street parking some distance from the hotel. Arrived at the room (303) which wasn't a... more

My wife and I just return from the weekend break in Torquay celebrate our wedding anniversary. We booked The Grand Hotel from their website and got the good deal for 2 nights in Deluxe Selected Seaview Room (all this room type is located on 4th floor) nice sea view. We booked first night on Dinner & Breakfast Package and the... more

We should have taken the hint from all of the reviews but the Grand is definitely not up to scratch and in desparate need of an extensive refurb. We booked a sea view room and were totally disappointed. The room hadn't seen a lick of paint in years and was shabby, tired, extremely hot contstantly, had chipped and broken furniture... more

I arrived at the hotel, i did struggle to no where to park as i believed the carpark had a hotel, i ended up parking in the Railway station carpark, apparantley there are some reserved spaces in that car park for The Grand but they were full. I never did find out where there car park was. On entering the... more

Where do we start? Fawlty towers is still alive and well in Torquay. On check in nothing went well - no porters to help with luggage, rooms not ready and had to chase them to chase housekeeping. Two of the rooms were sad and tired looking with the cot allocated in the wrong room. The other room we had was... more

I also stayed here recently to attend the same conference as the previous two reviewers. I would agree with their comments that the staff have uniformly good attitudes (although I had to make three separate visits to the reception desk to confirm my partner's arrival/stay on final night...first reception staff person supposedly made a note of his name, but later... more