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BEST WESTERN Hotel Gleneagles

3.0 of 5
Asheldon Road | Wellswood, Torquay TQ1 2QS, England
Hotel amenities
Ranked #69 of 108 hotels in Torquay
3.5 of 5 stars 214 Reviews
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214 reviews from our community

What travellers say about this hotel
  • Sea view(11)
  • Art deco(8)
  • Fawlty Towers(8)
  • Dining room(7)
  • Very friendly(6)
  • Reception area(4)
  • Night stay(4)
  • CUSTOMER SERVICE(3)
  • Great food(3)
  • Quiet road(3)
Traveller rating
    72
    60
    30
    32
    20
Only show reviews for Family (35) | Couples (102) | Business (25)
Date Rating
teljan_10
Wimborne, United Kingdom
Senior Reviewer
6 reviews
3 of 5 stars Reviewed 7 February 2012

We had a very good deal for our one night stopover at Gleneagles. After the very glitzy & comfortable public areas we were very disappointed with our room, even with a sea view. The quilt was grubby, the outdated radiator ticked constantly like a loud clock, & we were told the only way to stop it was to turn it... More

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swhitehead92
Exeter, United Kingdom
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 7 February 2012

Actually booked the room 2 hours before we arrived through an external website as we wanted a night away from home. When we first arrived at reception they seemed confused as they had not recieved the confirmation from the booking website BUT they trusted my email and quickly sorted us with a room. The actual hotel and its reception/lobby areas... More

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marina_11Newbury
Newbury
1 review
1 helpful vote
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Just been this hotel for 6days, overall is good. Sunday lunch only £14.95 and the view in conservatory Restaurant is very fantastic, 1.25 mile to town centre and pretty hills around. But have something weird, something banging2 occasionally, when I see the next door is another room, ah probably they just refurbish More

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Claire B
Sheffield, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Having read the reviews we took advantage of a deal for 2 nights accomodation for £52. Arriving just after noon on 22 January we decided we would try the 3 course lunch for £14.95 in the conservatory. The setting was lovely overlooking the see and we were lucky enough to get the last table. The meal was very nice, served... More

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DevonNessie
Devon
Reviewer
5 reviews
5 helpful votes
4 of 5 stars Reviewed 14 January 2012
2
people found this review helpful

As we live locally we know that, some decades ago, this hotel inspired the creation of Fawlty Towers. So, we put it to the test by celebrating a special occassion there just before Christmas. From casual visits we knew the ground floor is very stylish and sophisticated but this was our first opportunity to experience the accomodation. Our room (No.... More

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lyn62
bristol
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

My weekend break was with Groupon Voucher, we were shown in to the first sea view room, but thought it was very poor quality, Duvet cover was not very clean, and general state of the room was very poor, no pictures or cushions that are shown in photographs, tatty bathroom, needs refurbishment, we wer moved to another room but was... More

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Sharon L
Southampton, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

Two friends, together with my husband and I stayed 02/12/11-04-12/11. The public areas of the hotel were worthy of a 4 star - so modern and comfortable. We loved eating in the conservatory on Friday night - lit by lots of Christmas lights which gave a wonderful atmosphere. We booked through Groupon but were treated very well - the meal... More

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Pepster56
Winchester, United Kingdom
Senior Contributor
22 reviews
13 helpful votes
5 of 5 stars Reviewed 4 December 2011

My husband and I stayed for the weekend with our friends. We were all very impressed with the friendly and efficient service of the staff, together with the impressive, modern 'art deco' style decor of the staircase, restaurants and bar. Our rooms, situated at the front of the hotel, were spotlessly clean, tidy and well equipped. Blue room was slightly... More

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Dom H
Radstock, United Kingdom
1 review
1 helpful vote
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

I deliberately didn't read the comments here before I booked into this hotel because it is a known fact that trip advisor reviewers are all losers pumped up with the power of giving £40 a night B&Bs bad reviews. And I'm really glad I didn't because, despite some of the comments here, we had a great stay at the Gleneagles.... More

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Kevin Wood, Owner at BEST WESTERN Hotel Gleneagles, responded to this review
3 December 2011

Thank you so much for a comprehensive review, the staff will be delighted with your comments. I am so pleased you and your family had a wonderful stay and do hope you retuern again in the future. More

lizzieBartlett
DEVON
2 reviews
2 helpful votes
1 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

My mother in law booked a 3 course luncheon for my father in laws 80th of 15 people. She gave them 3 months notice, we were the only ones there and the service was slow and very poor and just inadequate..the food was probably the worst I ever had in a restaurtant.. I felt so sorry for my mother in... More

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Kevin Wood, Owner at BEST WESTERN Hotel Gleneagles, responded to this review
3 December 2011

Dear Izziebar, I can only apologise if you were dissapointed with your luncheon at the Gleneagles. I do understand that the manager did respond to your mother after your phone call on Monday. It appears an unauthorised supervisor was less than knowledgable regarding your menu choice, and this appeared to be the main issue. As far as the manager was... More

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BEST WESTERN Hotel Gleneagles Also Known As

  • Best Western Gleneagles
  • Best Western Torquay
  • Torquay Best Western
Address: Asheldon Road | Wellswood, Torquay TQ1 2QS, England

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BEST WESTERN Hotel Gleneagles
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