Had a weekend stay at the Derwent with our grandchildren and their mum, having looked up the Derwent on the internet and booked by phone through their Central Reservations Office. Doesn't seem to be possible to book on line, for some reason. First thing you must accept is that the Derwent is only two star rating, and is priced accordingly,... more

We spent a week moving around Devon and came upon the TLH group by accident. We stayed at the Derwent for just a few days and quickly realised this was not the best of the group. However, we had an enjoyable few days and were not displeased by any means. The other hotel facilities were available to us and moving... more

Have stayed at the Toorak (part of TLH) several times in the past and could not fault it in any way but we had to stay at the Carlton this time as the Toorak was not available. The carlton is a clean friendly hotel and our room was large and looking out over the bay but the restaurant is a... more

I booked a trip down to The Carlton Hotel which is one of four at the TLH Leisure Resort in Torquay for the family during the Easter Holidays. Having seen the site and been sent a brochure we were all excited about our holiday down to the West Country. This is a family-friendly hotel, make no mistake. If you have... more

Was a bit aprehensive about staying at the hotel after reading some of the reviews. Should not have worried!!! Travelled with my husband and 2 children aged 9 and 11, even though it was their Easter Holidays, kids in Devon where still at school, so there was no dedicated over 9s club. However, there was plenty for them both to... more

We stayed in the hotel Easter week. It wasn't to busy and got to use the pool, steam room, jacussi and sauna without any trouble. The hotel is part of a linked group of 4 hotels you can wander through all four choosing which type of entertainment you want, it's mainly dodgy caberet or ballroom dancing. We had half board,... more

Derwent Hotel, Torquay If you stay here, be aware that the norovirus is running through the hotel, the hotel is not warning you before you turn up. The staff are walking around with masks over their faces, and you will inevitably end up feeling like you are living in an episode of some sci fi series! Half of our party... more

We were also there at the weekend mentioned by a previous reviewer, we know it was the same weekend, as we recalled the comment about 1927. We booked the Derwent, as the Victoria, which we had stopped at before, was fully booked, so we were told! Had to park on the double yellow lines outside the reception and run inside... more

We spent a lovely week in the Derwent Hotel just before Christmas. We were part of a group playing bowls ( a well organised tournament). Our room was fine - clean and warm. There was a choice of food and the entertainment was enjoyable. more