family of three,south wales stayed during easter week .having read some reviews we didnt know what to expect. when we arrived we were greeted by a very friendly lady who organized a porter to take our suitcases to our room[even though we were willing and able to do it ourselves!].when we arrived at our room there were only 2 cups... more

The Grosvenor Hotel, Belgrave Road, Torquay We had a three night stay in room 216 “an executive room” as advertised at extra cost. This was with the ATL conference. The room was tired. The cheap clock radio didn’t work properly and the furniture was old and tacky. The bathroom had old cracked tiles on the floor, mould on the wall... more

I was worried about booking having seen previous reviews so I phoned the hotel and was assured the car park was fine and although there had been a problem with a musty smell all was fine now. I booked two nights and on arrival was met by lovely smiling people at reception who couldn't do enough to welcome me. There... more

My husband said this hotel was like a shipwreck on the land. The first thing you notice as you drive up to the hotel is its shabby look, it is overgrown with ivy & in dire need of a make over The car park is very small an if like us you are sent around the rear of the building,... more

I stayed at the Grosvenor for one night only at the end of June '07. It was a business trip and the accomodation was booked by my company via a travel agent. On arrival my initial impression was that the hotel buildings looked tired an in need of painting. At reception the staff were very friendly and chatty, and my... more

i stayed here for one night with my family in June 2007. We arrived and i was quite disappointed with the exterior of the building as it looked quite shabby and nothing like the picture ! Having advertised as having a large free car park we found we had to park out on the street until we were directed around... more

We have just returned from spending 3 nights here and must say it was the best long weekend we have had in the UK. There were 7 people in our family group, ranging in ages from 5yrs to 72yrs, including two teenage boys. Our suitcases were taken to our rooms for us. The bed was huge, clean and very comfortable.... more

I have been staying at the Grosvenor Hotel for over 8 years and over this time I have always been very impressed with both the staff and the hotel in General. The food (esp the Breakfast!) is always very good. I now stay here both on business and have also come back with my Wife for a short break and... more

I booked this hotel before checking Trip Advisor - there were conflicting reports, so I e-mailed the hotel and had a lovely, reassuring reply - even had an upgrade to an executive room! I promised the author of the e-mail that I would write a review.... I had hoped the "moaners" of previous reviews were just that...... The room was... more