I was at this Hotel last week end for a family celebration . 17 in total .The meal on the Saturday night was very poor to say the least. We selected our meal on the Friday from limited menu Overcooked veg cooked within a inch of its life, frozen fish ,everything tasteless. The stafff were pleasant enough but if you... More

Before we even finished checking in we were told we had to be out at 10 AM. Filthy carpets, the bed was at least 25 years old, sagging, springs poking through, sheets didn't fit the mattress, 2 pkgs of instant coffee, no shampoo in the bath. Smelled stale, the breakfast was terriable, couldn't eat it. More

after reading some of the reviews of this hotel, we stayed here in the week 26. 9. 2011 we fo und the reception,manageress to be excellent, and in a very friendly manner. some of the decor needs to be looked at,but we had one poor meal which was sorted immediately, we found bar staff, and restaurant staff, very cheerful and... More

The Manageress at this hotel is a nightmare! She is rude and has little to no interpersonal skills! On our visit we were accused of paying for less guests than were in our party! After a long argument she told us that they counted us when we were asleep in our rooms! Needless to say she eventually found that she... More

I stayed recently at this hotel and was so annoyed I had to write a review to advise others not to stay here. The hotel is shabby, the manageress is rude, the food was terrible and the rooms dated. On one occassion I left my car keys behind the counter and when I returned someone had moved my car without... More

very nice hotel,decor probably needs updating in some places but manager and staff were so helpful.Bank Holiday weekend when everything went wrong for them but they still carried on smiling for the customers. Clean tidy, good food good location defo go back again. More

The cleaning staff and a young restaurant waitress have to be praised for their endurence at this hotel. The room was clean. The reception staff were particularly unhelpfull, dismissive and oblivous to the local transport information for torquay, especially if you are disabled. One receptionist answered every enquiry - even about hotel queries with "dunno"! on every occassion. If you... More

Very friendly helpful staff. Food was average but good choices. Breakfast was excellent. Oldish hotel & some rooms have been updated. Room we were in was a family room (double bed & sigle bed). Clean room but bathroom has carpet! which really needs updating to lino or tiles & Shower / Bath was a bit fiddly to use. Only got... More

We stayed one night that more than enough the rooms were to hot the hotel needs a big uplift although the staff was friendly. The bar was shut early Saturday night we got no sleep all night noisy and disturbing would not reccomend this to anyone the breakfast was the worst we have ever had we would not return glad... More