We stayed at this hotel for 2 nights in Sept 08 with our 2 young children. Initially I was wary as had read some disappointing reviews but was really pleased when we arrived. We arrived before check in time and managed to get a parking space in the small car park (limited parking), the staff were friendly and helpful and... more

On arrival we were given tea and coffee and the appearance of friendly good service - what we actually got was complete chaos with staff running round like headless chickens trying to give room keys to everyone (40). Rooms were satisfactory but bathroom very poor, dirty carpet, no safety rails and no shelves for toiletries. Service poor we had to... more

I went with a friend for two nights in April 2009 and we found the room, facilities and the location to be excellent. The rooms were spacious, the staff were helpful and we found it overall to be a very positive experience; at a very reasonable price. Ivor Timson more

The Hotel was ideally situated for us, sightseeing around the Torquay - Torbay area on the Saturday and headed over to Dartmouth and Dartmoor on the Sunday. We found the Hotel clean and well run, the bar/lounge area was comfortable and the staff very polite, attentive and eager to please. It was much better than we expected. It is difficult... more

I have to agree with the review written by JudeK52. The hotel has to be the worst I have ever stayed in. It was shabby, dirty and in desperate need of renovation. I had booked a room for 2 adults and my 2 year old daughter yet when I arrived the hotel had made no provision for the fact I... more

The wife and I recently spent a night at this hotel and I have nothing but praise for this hotel and its staff. The hotel itself is very clean and tidy and we were given the most gorgeous room with a balcony overlooking Torbay. As for the staff, they were all very friendly and helpful and nothing seemed to be... more

We recently stayed at the Richmond Hotel as part of a group of elderly/disabled people. The staff were excellent and although at first we had teething troubles these were sorted out by the excellent staff and we enjoyed the rest of our stay. Thank you for the care given more

Had a great 5 days 4 nights at The Richmond. Staff very helpful and manager Brian excellent. Entertainment first class . Can't wait for my next visit. more

Just arrived home after having spent Easter at this hotel,which my friends and I enjoyed the friendliness, help and service given to us by their staff. We had very clean, warm and good sized rooms and the food was good with a choice. The entertainment was very good, every night. Will go their again. more