Spent 3 nights with my sister, having booked a coach break. We are both senior citizens and experienced travellers. Our room was depressing, very tatty and dirty! Dirt lurked behind bed, along skirtings, carpet edges and even in the corners of the dressing table. Curtains were hanging off the rails, wallpaper torn and nails/screws/holes in walls. Beds not made properly,... more

stayed at the above with a coach party of 30 people, mostly retired, first impression is that the place needs a makeover, the front in particular - dirty curtains, paint peeling off the window frames, inside the place was dingy - poor lighting, no proper directions for the rooms, bars etc. our room was a good size and most important... more

My room was a disgrace. The loose wallpaper had been stuck back on the wall using adhesive that left horrible brown stains along the joins. The toilet seat was loose. The hidden areas (e.g. tops of cupboards) had several months (years?) muck on them. The dining tables had a unique non-slip surface made which, I can only assume, was due... more

I stayed at the Rainbow with a friend of mine for 5 days in April. I did read some adverse comments before travelling, and was fairly concerned, though to be honest I stayed at this hotel last year, and found it fine, so I didn't worry too much. I stayed in a terrace room, which had about 5 beds in,... more

there were so many problems i dont know where to start the rooms we were first given were a very long way from reception impossible for elderly parents this was because hotel was really two with a long corridor connecting them we were moved nearer but rooms were up two flights of stairs with no lift again impossible for elderly... more

I have just returned from a 4 night coach trip which stayed at this hotel. I had read the other reviews, so wasn't expecting too much. The hotel is in need of TLC and my room was in need of redocoration and modernisation. The ceiling leaked on a wet and windy night. I had to put a spare blanket on... more

After reading all the reviews on the internet, we considered canelling our booking, however I am glad we didn't. We really enjoyed our stay at the Rainbow Hotel and highly recomend it. The hotel has all the facilities you need for a short break and the indoor pool was lovely, we even had it to ourselves 1 day. The food... more

I had the misfortune of being booked into this hotel and stayed for two nights. I arrived on 31 October to find the hotel decorated for Christmas with carols playing, even at breakfast. Surreal or what? The room was dirty, with peeling wall paper and red wires hanging from the ceiling. My room was full of flies - disgusting. I... more

1st complaint we had requested that all rooms to be as near to each other as possible, yes all rooms where apart from ONE room and you couldn’t have got this room further away from the rest of the group. We where at one end of the hotel and the other room was at the other end of the hotel.... more