From the advance booking stage right through to checking out, all the Mayfair staff were most helpful and courteous. But has Soy got an identical twin? [only joking - she was on reception, in the restaurant, everywhere!] We spent Friday, Saturday and Sunday nights at The Mayfair and the welcome and food was second to none. The staff had a... More

We came for a clubbing weekend (4 of us in our early 20's). Got a very resonable price for 55 pounds per night including a full english breakfast. Staff were friendly and helpful, rooms were old fashioned but very clean, and the shower was very powerful. Price of the breakfast is quite pricy for what you get but was very... More

Stayed at the Mayfair with a coach party. Clean room, nice staff, very good food and service. A bit far from the seafront but excellent bus services from outside the hotel. The bar staff need a bit of training as they tried to charge a different price every round and they served a sherry in a tiny liquer glass but... More

By far the best hotel for dancing that we have stayed at in 20 years of dancing. The excellent location was matched to the facilities and staff. The food is of a very high standard and the table staff knew how to serve, it is truly service with a smile. The dance floor is excellent and matches the size of... More

We booked a room for myself my wife and 1 year old baby. When we arrived and checked into our room it was a shock as it was not as the website had described, we firstly had trouble getting through the door due to the amount of furniture. Once through the door we felt like a turkey in the oven... More

The Lloyd family gathering took place this year in Bournemouth. We chose this hotel for location, price and most important their help in booking this over the phone with nothing too much trouble. We found all the staff friendly, our rooms were very nice and very clean, the food was wonderful with the chef coming out to speak to one... More

The staff were lovely, and the food was good, but Oh! the bed! The room faced the road and the traffic never ceases all night, so the windows had to stay closed, but it was still very very noisy. I don't think the mattress had any springs, so if you like lying on a board, listening to traffic all night... More

Absolutely terrible hotel. Staff were rude (especially the blond so called 'manager' who couldn't manage more than a sarcastic comment), Our room was falling to bits and the walls were just grim. Obviously the cleaning staff haven't been doing their job properly as the mirror and hair dryer were coated in a thick layer of dust. I do think we... More

First main holiday in Uk. Normally go abroad, so was a bit apprehensive. WeStayed two weeks, and it was fabulous. Staff amazing, food superb, rooms great. Weather glorious, what more could we wish for. Well done Mayfair !!!!!! Keep up the good work and high quality. More