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BEST WESTERN, The Connaught Hotel

3.0 of 5
30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
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BEST WESTERN, The Connaught Hotel
Ranked #1 of 73 hotels in Bournemouth
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903 reviews from our community

Traveller rating
    594
    199
    62
    28
    20
See reviews for
Families
150
 
Couples
459
 
Solo
47
 
Business
103
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW via mobile

Stayed here again on a work trip for a week. I cannot fault how attentive the staff are, and how good the food is. Our every need was met without question. I stayed in room 17 Which is on the first floor. If I had to give any negative feedback it would have to be the noise that the floorboards... More

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Harrogate
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

Stayed here whilst at the BIC at a conference. A lot of work has been done in recent years to refurbish the communal areas and rooms. The staff always looked happy and were very friendly and helpful. Great to see Nikki the maître 'd' is still in residence and looking after everybody in his professional way. Food in the restaurant... More

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Bournemouth, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 26 cities Reviews in 26 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

The conference facility was fantastic. We were provided pens, paper, and cordial. The room was nicely laid out and very modern. The building was well cared for. I would certainly recommend and use this venue again.

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Witney, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2013 NEW

Stayed for 2 nights honeymoon. Room was lovely, card & petals on bed & drink voucher left for us. Breakfast was great, lots to choose, hot & tasty. Staff very helpful. The Spa was a bonus, sauna, steam room brill. Lovely pool but could have been a bit warmer. Would stay here again.

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David1007, Owner at BEST WESTERN, The Connaught Hotel, responded to this review
22 May 2013

Thank you for the lovely review Sally and we were really chuffed you chose the Connaught for your honeymoon - we all hope to see you next year to celebrate your first anniversary. Some good news for all our Trippers - BEST WESTERN The Connaught Hotel has just been awarded the "Certificate of excellence 2013" by Trip Advisor and as... More

Corsham, United Kingdom
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

We stayed at The Connaught Hotel, for the first time, in May 2013 as it was a surprise birthday present from my wife. Upon arrival, we were pleasantly welcomed by the receptionist, and due to arriving early, we decided to have a drink in the lounge bar, which was very relaxing after a long journey. Immediately you could see that... More

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Belgique
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2013 NEW

Most of the time you would say this is good and that is not about a hotel. The real thing with the Connaught is that even the best comment would be under the truth. And you know why ? Simply because everybody cares over there. From the lobby to the restaurant (magical food) you feel the management has given one... More

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David1007, Owner at BEST WESTERN, The Connaught Hotel, responded to this review
22 May 2013

Thank you so much for the positively glowing, 5 star review Francis - delighted to be of service and we look forward to your next visit. Glad you all got home safely. Best wishes David F Miller Managing Director More

UK
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We stayed here for my husband’s birthday weekend. Parking was a little tight but we found a spot. On check in our room was lovely, with a sofa and a little balcony. The staff had left a birthday card and some vouchers for drinks in the room. The bar was a bit big and drafty, rather than cosy, but we... More

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1 review
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

We have just returned from a 3 day stay at The Connaught hotel in Bournemouth. We enjoyed it very much. The staff were very friendly and the food was good. They are very helpful with guests who have allergy problems and this was appreciated. We found the location very good and easy to get to the main attractions. No hesitation... More

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Eastbourne, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 May 2013

We stayed at this hotel before and after a ferry trip from Poole to Jersey. The rooms are adequate and the beds comfortable. The restaurant serves excellent food although it was rather spoilt by a 45 minute wait for our sweet at the end of our meal on our first stay. The second stay went without any hitches. The breakfasts... More

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Francescas, France
1 review
5 of 5 stars Reviewed 15 May 2013

We stayed at the Connaught Hotel for a short 3 night break just after Easter. We were on our way home to France to our Gite business. From the time we arrived until the time we left we could not fault the service, the attention and the food! Our room was beautiful with a lovely jacuzzi bath. The food in... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(69)
  • Swimming pool(49)
  • Leisure facilities(41)
  • Superior room(34)
  • High standard(23)
  • Reception staff(20)
  • Staff were friendly(18)
  • First class(17)
  • Short walk(14)
  • Steam room(8)

Additional Information about BEST WESTERN, The Connaught Hotel

Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Phone Number:
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Bournemouth
#1 Business Hotels in Bournemouth
#2 Family Hotels in Bournemouth
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Best Western, The Connaught Hotel and Spa is Bournemouth’s highest AA rated spa hotel with an award-winning double rosette restaurant. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club awaits you. Centrally located on the West Cliff, the hotel is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. The Blue Water Spa and Leisure Club offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and massage therapy suite. After a relaxing day in the Spa enjoy a superb dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by the Head Chef, Peter Tofis. The hotel was again awarded the highly coveted Silver Shield in 2012 by Green Tourism for Business for its contribution to the environment and local community. The hotel has 56 beautifully decorated en suite bedrooms, including 2 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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BEST WESTERN, The Connaught Hotel
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