My friends,myself and my daughter had a great time at this hotel,a saturday night,dinner dance,and bed &breakfast.Excellent value for money,the hotel is a little dated,but so are most in this neck of the woods to be fair,the staff though more than made up for this,they were approachable,efficient and very helpful,doing their best to make our stay an unforgettable one.
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Its always great to have families come and all have a great time together, Thanks for the kind review. All our staff are committed in making you feel comfortable with a warm and friendly atmosphere. Please don't leave too long before you return.
Trevor Cornish
Operations Manager
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Just returned from a lovely weekend at the cliffeside. Staff very friendly and really impressed by the room upgrade at no cost even though we booked through a cheap last minute website. Just the right distance to walk back from restaurant in town. Looking forward to a return visit. Lisa
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Thanks for the great review, Glad you enjoyed your stay with us and appreciated the upgrade. We do hope to see you again soon.
Trevor Cornish
Operations Manager
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stayed at this hotel for a function every year for the last 8 years ,Staff are friendley and food for the function very good ,But the bedrooms need updating they are like your old great aunty spare bedroom with pink dralon headboards and blankets ,We have a great dinner dance here every year and its very good value for money...
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Thank you for this review, We are so glad that you had a fantastic time with us here at The Cliffeside. Yes we are in the process of re-decorating our rooms, as you can imagine this does take time so we will get there. We pride our self on our Friendly,Polite and Heplful staff as you said ,they were great....
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thank god bournemouth has this spectacular, outstanding hotel Reasonable hotel prices the best location in the world. Dont waste your money anywhere else and come here!!!!! politest staff that i have ever come accross and THANK YOU TREVOR CORNISH!!!!!
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Thank you once again what can I say.This is the sort of feed back we love to receive. You once again had a great time with us and hope to see you very soon.
Regards Trevor Cornish
Operations Manager
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Bought this weekend away for my husband as a surprise Christmas present at the Suncliffe Hotel. But however on arrival on the 6th January we were informed we had been allocated to the sister hotel Cliffside. Unfortunately I was not aware on booking that we could possibly be moved hotels and felt the Cliffside to be a lower grade hotel....
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We are sorry about the mix up with the booking, I would like to inform you that both The Cliffeside and The Suncliff are of a Three Star Standard. Our staff are neither miserable or unhelpful they all do a great job. On arrival at The Cliffeside you were infact upgraded to a Sea View room at no extra cost...
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I stayed here this weekend with five of my friends and having only paid £35 a room didn't expect too much however on arrival the girl on the reception seemed rude and grumpy!
The rooms were a good size and were cleaned in the day which was appreciated!
The use of the pool next door was nice and the staff...
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As I recall on arrival there should have been 6 people and only 5 came, the receptioist on duty was neither rude nor grumpy as I myself was on duty at this time. We pride ourself on our freindly and helpful service at the Cliffside, You only have to checkout the other reviews, perhaps it was the whole attitude of...
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I booked the sister hotel Suncliffe because of the reviews and rooms looked nice but arrived quite late Friday 6 Jan and was told there was a maintenance issue and had to stay next door in Cliffeside. Its only a few steps away so this wasnt an issue. We were given room 244 which was really hot and the view...
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Thankyou for your honesty regarding your stay with us, we are in the process of a re-decoration program and as you will appreciate this all takes time. You were re-allocated to us from our sister hotel, so glad that overall you had good stay and we were able to move rooms for you , Room 242 has a great view...
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I took my family here for an impromptu night away after New Years, booking the day before we went. The hotel is showing it's age a little, but no different from most similar UK seaside hotels. You can use the facilities of the sister hotels next door. All have swimming pools and one has an indoor heated pool, which we...
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Thanks for your understanding review, we are in the process of re-decorating our rooms and other areas and this all takes time. Sometimes the unplanned holidays can be the best, so glad you had an enjoyable time with you family hear at The Cliffeside, We are blessed with a breath taking view and good all round location, with the added...
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We had a fabulous family get together at the Cliffeside Hotel. Booking was simple even though we had so many special requirements. On arrival we were made to feel so welcome and the reception team & management knew exactly who we were and where all our rooms were located. Room were great, the kids were able have a connecting bedroom...
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Fantastic review, we love to hear all the positive feedback, what a staff moral booster this is , as every one worked so very hard over the christmas,twixmas and the New Year, sometimes not always easy to do and keep smiling. Hope to see you all again in the near future at The Cliffeside.
Trevor Cornish
Operations Manager
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Every year we book our office Christmas party at a different hotel, this year we booked the Cliffside as it was recommended by one of our company directors who had previously stayed there. When we arrived we were greeted by the reception staff who were warm and friendly. We were given the keys to our rooms with minimal fuss and...
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The smoking hot christmas party. Well what can I say it certainly was a night to remember and lets hope that you will re-join us for your festive party in 2012. I along with all my staff endevour to meet the needs of all our guests, fighting burning napkins and nipping to the local shop for supplies just to name...
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