My wife and I stayed for three nights and were extremly happy with everything. The staff at all levels were helpful and pleasent. As the weather was appalling during our stay we decided to have our evening meals at the hotel.This turned out to be a good choice as the food and service was superb. Our bedroom with sea veiw... more

The hotel is in a class of its own in evoking the 1930's atmosphere. However, we found that the restaurant was closed when we visited. We had to cancel a planned dinner for local relatives, go to lunch with them elsewhere, and rely on the brasserie for just the two of us for dinner. The brasserie food was overcooked in... more

We found the hotel very comfortable, (especially the beds). Staff very pleasant polite and helpful. Food excellent. It is in a lovely position and in the summer months must be so relaxing by the pool. Definitely the best seaside hotel I've stayed in in England. more

while taking a pre-christmas break at The Cumberland I learnt that the hotel had just been awarded Best Large Hotel by the tourism awards, not surprised here, the food was excellent, service first class and many hotels could learn from this one, well done.I will definitly return. more

Attended xmas office doo on 5th Dec 2009, fantastic location on Bournemouth cliff top, great deco decor (and xmas decorations) excellent set menu xmas dinner, good entertainment, great service and bar service even with 300/400 people in attendance, mens loo was closed but what ever the problem was it was resolved within 30 mins and re opened (obviously others available),... more

The Hotel advertised a gym. This was why i booked it. I do not expect to be thrown out of a very substandard room with a few mats on a floor by a neanderthal masquerading as a gym instructor. The sauna didnt work either. The room was ok and the breakfast good, dont advertise something as a gym if it... more

I have stayed in The Cumberland three times now, and you pretty much get what you pay for. I have had decent rooms, pleasant breakfasts and kind service. The good points are; a very nice location overlooking the sea, five minutes walk from town. A friendly, predominantly East European staff. Good-sized rooms (with one exception). Very enjoyable breakfast buffet. Reasonable... more

Having stayed at this hotel many times,we were pleased to find the hotel still had the same high standards.The food and service is one of the the reasons we keep returning to this hotel.The staff are very freindly and helpful.The decor in the restaurant and bar is one the best we have found anywhere, cant wait to return. Mr and... more

I have to congratulate this hotel for the excellent service, food and staff attitude during my 3 day stay, the hotel itself is beautiful and the Christmas spectacle is amazing, my room was great, clean, but most of all the service and exra mile the staff go for customers is evident here, i will definitly return more