Hotel is undergoing refurbishment and what has been done so far is very good. Offered an upgrade on arrival for £10 per room per night which was accepted even though our original rooms were adequate but rather old fashioned. Food was excellent and the staff very courteous and friendly. Would return even though there were drainage problems on the last... more

The hotel is yes going through a refurbishment but they managed to offer us and upgrade to a quiet and new room. The staff are polite and are always willing to help. I felt that the room for the time of year was well heated and the refurbed rooms are good. My only query would be paying £5 per day... more

Hotel staff were really accommodating and polite throughout experience. they even offered a room upgrade for £10! the room was spotless and clean...bathroom was the same. breakfast was good...usual full english breakie (veggie option available). u can call taxis for free from the lobby although there isnt much need as its under 5min walkin distance to the main beach and... more

The staff were nice enough, but the building and facilities were falling apart. The room was far too hot with no ventilation, the cold water tap came out hot, everything had a tatty feeling. On the up side, the food was very good if you liked what was on the menu (which was very limited) more

Just returned from 2 nights in the Russell Court and was far from impressed. Granted we only paid £55 per night for 2 people B&B but even so there are minimum standards you'd expect. There was a huge tear in the duvet on our bed with the nylon stuffing pouring out. The bathroom was a joke - a cupboard of... more

Foolishly I didn’t read the reviews on this hotel before I booked. However, I can say that when I stayed here the staff we dealt with were excellent, and the food was good as well. That’s the good news. The only good news. I notice that previous reviewers have pointed out in Dec 08, and May 08 that refurbishments are... more

I was kept awake until 3.45am because of other guests partying !!!! I complained to Reception at 1.45am who did send someone up but they took no heed whatsoever and the noise continued. I paid good money to stay at the hotel and would NEVER go back there. I sent in 2 emails of complaint and am still waiting on... more

I booked x2 double bedrooms, each with an en-suite bathroom for two couples and was quoted £59 per room per night. I received confirmation of this in writing but they made a mistake with the number of persons (they stated 2 and not 4). I then called to rectify the matter and the Manager told me that first of all... more

Hotel is located amongst a bundle of others. Lift is miniscule and half the hotel was in rennovation (as in no carpets just wooden boards on the floor). Room was clean (barring a stain on the carpet) although very small. Staff were intermittently helpful... The 'ironing room' consists of a shelf with a piece of fabric over the top.... Breakfast/Restaurant... more