We got a special deal for £80prpn and it was worth the money. It was certainly no 4/5 star hotel but it was clean and had all the amentities you would expect. Good bar and comfortable beds. Ideal for business or short breaks but isn't really ideal for that special occassion (a little basic). more

Nice enough place, stayed there for a couple of weeks on business. Breakfasts were fine but wasn't overly impressed with the other food. Pool, sauna, steam room fantastic after a long day!! more

I stayed at the Elstead hotel for 2 nights over the bank holiday weekend with my partner. The outside looked nice with the Conservatory but nothing outstanding, but the inside could do with updating as it was a bit dreary. We were greeted by a male receptionist and manager who were pleasant but not overly friendly as others have commented... more

When my husband booked the Elstead the receptionist was extremely helpful. There were no family rooms so we were allocated a four poster room with a sofa bed. However, on arrival we discoved that this room was not available due to over booking in the week. Very disappointing, as we were expecting this extra special room. Never mind however, the... more

A Excellent hotel, wonderful rooms, truly marvellous staff especially beatrice in the restaurant and the restaurant manager eddie they are truly very special to the restaurant and hotel. also the staff on the bar in the lounge were very attentive and the bar snacks were delicious and very very good choice to choose from at reasonable prices. the one slight... more

We have just returned from an excellent break at this hotel - we were attending a function and nothing was too much trouble for the staff, all of whom were friendly, courteous and helpful. The food throughout our stay was of a very high standard (much better than we had anticipated!) and every effort was made to accommodate special diets.... more

I am in the hotel as I write this its 10.55 at night and no hope of any sleep for another hour!!!! Friday night is DISCO night in the hotel it seems and that disco is right below my room 111....ABBA might as well be here in the room performing its that loud. No prior notice of this event and... more

I organised an event here in January 2009,excellent service,immaculate rooms,friendly helpful staff,in particular SONIA and the Restaurant Manager,the whole team. Evening meals are excellent ,look out for their Mushroom soup,herb quiche etc etc. Nothing was too much for them. Lovely swimming pool. NB to organisers running events ,this hotel is disability aware and you know how rare that is. Good... more

My partner & I experienced a wonderful New Year stay. Our room spacious, scrupulously clean, had everything needed, inc a most comfortable bed & good bathroom. Dining room & food excellent. Swimming pool most enjoyable. Manager & staff always available, most helpful & pleasant. A superb break - thank you for a marvellous start to our New Year. Alan J.... more