staff very friendly, food excellent, rooms clean, entertainment good, very good value for money. Would definately visit again
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staff very friendly, food excellent, rooms clean, entertainment good, very good value for money. Would definately visit again
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We stayed 3 nights’ bed, breakfast & evening meal between Christmas & New Year. The most impressive thing about the whole experience was the friendliness of the staff; we were treated like friends as well as guests. The food was excellent and there was evening entertainment provided each night which was of a very high standard. The room was small...
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I visited Bournemouth and stayed three nights at this hotel which was priced exceptionally well and offered some excellent facilities, including a large dining area, swimming pool, spa and sauna. My single accommodation was excellent with comfortable room and delightful ensuite. The price to stay was very reasonable as compared to hostel accommodation and other hotels in the region. The...
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We stayed for 4 nights at this hotel.
We note some reviews have been very critical of the staff and the food but we could not fault either.
Our only criticism is that our room could do with a lick of paint and some new wallpaper.
We were told that rooms are being done whenever it is practical.
Would we...
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We have just returned from our stay at the Durley Grange and we had a fantastic stay, the staff could'nt do enough to help us, the room was spacious and very clean, the food was excellent and plenty of it and the entertainment was fab.
I would definately recommend this hotel, we can't wait to go back
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From the moment we checked in this hotel was a complete joke. The Receptionist had a very weird sense of humour and on more than one occassion was very rude - I shall be contacting the hotel about her directly. The lift can take one person and a bag. Our room was just about large enough to move round the...
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what can i say!! , the minute we walked in i knew it was going to be an awful experiance , , the lift was a joke , could just about get in it with a suitcase , our room was awful , smelt of smoke as did the towels! very tired outdated decor , the bed was very hard...
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Rooms are badly in need if updating. Uncomfortable beds. Stuffy and smelly (above kitchen). No shower curtain. Overall, a very tired appearance. Poor value at £80 per night. Good location so shows promise if major overhaul is possible.
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Firstly, we would like to apologise that you felt your stay with us was uncomfortable.
We are currently under a refurbishment programme to update and revamp our rooms, some of which have already been done to a high standard. However, with it being the height of season, we are unable to carry out such refurbishment, as this would upset many...
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This was lovely place to stay. We had the suite on the top floor away from the bar etc. Staff were exceptionally friendly and most helpful. We wanted a comfortable, clean family suite close to the beaches and perfect for an evening walk with our small son - this is exactly what we got. Fairly simple menu served with humour...
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Stayed with a group of freinds and on arrival staff were freindly and helpful. Twin room was small but adequate. Restaruant staff helpful but somewhat unorganised. Food was average but would not have paid £18 for set evening meal if it was not included in deal. Felt sorry for those staying 2 weeks as menu repeated every week. Bar and...
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