Arrived at Burley Court based on a booking with the Tourist Board in Bournemouth. The welcome consisted of being told by the surly manager that we had to pay more money for our stay because we had been booked in the 'wrong' type of room ie a family room - even though we considered ourselves as 'a family !' The... more

My partner and I were moved to this hotel as the Durley Dean had overbooked and was assured that this hotel was also a 3 star, had a pool and was just as nice. The staff were rude and very sarcastic about the Durley Dean, which I thought was very unprofessional. The lift was tiny - only room for me... more

3 words sum up the service at the burley court hotel...Rude, Aggresive and unacceptable!! Due to an unpleasant infestation of wasps and a very unsympathetic manager / owner I could only rate this hotel as a 0 out of 10! After being told by the manager / owner that he knew about a wasps nest in our room before we... more

I stayed at this hotel for one night...that was one night to many. I had a wasp infestation in my room (47) which I reported to the manager/owner. His attitude to the situation was sarcastic, rude, aggressive and at times frightening, so much so that I felt I need to report the incident to the police, which they took seriously.... more

Over the last year and a half I have stayed at this hotel on several occasions and found it to be of a reasonable standard for a short stay of one or two nights. However, my last visit, accompanied by close friends of many years proved to be less than satisfactory. Whilst my room was relatively clean and comfortable, my... more

We have stayed at the Burley Court a number of times in recent years. The rooms are fairly spacious, not full luxury, but the position near the front at Bournemouth and near the Shops makes it an ideal location serviced by bus stops right outside. The quality of the service from the Family run Hotel is of the highest standard.... more

Well what can I say about this hotel, I was quite concerned when I read the other reviews a few days before we were due to stay at the Burley. Yes it is in need of modernasion, it took us 10 minutes to walk to the beach and about 15 to get back as it is uphill. We went with... more

Please think twice before booking this hotel. This hotel was dirty and dated. It was at least 25 minute walk to the sea, with two young children this is too far, but guess what when i booked this hotel i was told a 2 minute walk....... The pool has all broken tiles on the floor, and the furniture around it... more

Stayed here with some friends and take note of the way we have collectively entiteld our review. We can't accept that the reviews placed on this site are anything other than an illusion of the mind. The hotel is exceptionally dated, poorly and sparsley furnished with below average quality furniture. The TV room gives you the impression you are sat... more