We stopped at this hotel with Diamond holidays (winter walking in the new forest) we were supposed to stop in another but was changed at the last minute. there were 37 of us the hotel had a party on Saturday for 140 but they give us first class service and the meals were first class we were very impressed by... more

Great stay as usual and Dawn is Back as General Manager, meaning that things are better than ever! Great Breakfast, VERY helpful staff and I will go back again and staff situation has never been better!:) Food still good and Rooms are cosy with lovely South facing garden views. Third floor is nice and quiet too! more

Not clean and service was not offerd in the dining room or bar , you had to go looking for someone every time . the owner needs to get more staff and ones of a better quality!!!!! more

We are a couple who were seeking a mini break in Bournemouth & couldn't have wished to choose a more friendly & welcoming hotel. From our arrival to departure ALL the staff were nothing but polite, courteous & helped make the break as fantastic as it was. We arrived early & they allowed us to check in to our room... more

I stayed at the hotel for 3 nights and was astounded at the excellent staff service. The food was exceptional and suggest the Sunday lunches, the waiting staff were very polite and helpful. The beds were comfortable and rooms were nice and clean. I would definitely recommend this hotel to anyone visiting Bournemouth as it is peaceful and yet extremely... more

We stayed here for a three night break (dinner, bed and breakfast). The hotel is large, clean and comfortable. Our room (twin with en suite) was very clean with new bedding and curtains. The bathroom was small but fresh and clean. Our only suggestion with regard to the bedroom was that it was a little chilly, as they had not... more