We are frequent visitors to Brighton and usually stay with family, but on this occasion we were using a complimentary voucher given to us because our stay in the Nottingham Hilton was not very satisfactory. We found this lovely hotel excellent. The building is very interesting in itself and we loved looking at all the pictures on the beautiful staircase....
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I stayed at this hotel for two nights. As part of the Hilton chain it would have been fair to expect a decent standard of accomodation, but the hotel was disappointing.
A classic seaside hotel, I'm sure this hotel was great in its glory days. However, it's all looking a bit tired now.
The hallways all smelled of the chlorine...
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Thank you for taking the time to post your feedback following your most recent stay and I am sorry that you were disappointed with your room.
I can confirm the hotel will continue to refurbish more of its bedrooms in 2012
Once again, please accept my apologies for the disappointments you had with the hotel and be assured we are...
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Lovely weekend away with friends. have stayed before.
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Thank you very much for taking the time to write your feedback following your recent stay at Hilton Brighton Metropole and I was delighted to read that you and your friends enjoyed your stay.
Once again, thank you for your kind comments and we look forward to welcoming you back in the near future.
Kind Regards
Guy
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Positives - great seafront location in a lovely town, Great views from the sea-facing rooms which are very large. Nice lobby and good breakfast
Negatives - rooms are large but tired, the corridors, spa and bedrooms could do with an update and room service is the same as every other Hilton i.e. basic.
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Thank you for taking the time to post your feedback following your recent stay with us, I am delighted you found our team to be friendly and professional, and you enjoyed our Hilton Breakfast which we do get a lot of positive comment on.
I can confirm the hotel will continue to refurbish more of its bedrooms in 2012, as...
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This hotel is very big, I stayed as part of a hen weekend and had a very pleasant stay. The staff were very friendly and the hotel is very grand with lovely period stair cases and lobby. The breakfast is also excellent great selection and things get refilled quickly which is good as it can get busy. The restaurant for...
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Thank you for taking the time to post your feedback following your recent stay with us I was delighted to read that you thoroughly enjoyed your stay with us.
I was pleased to read that you found our team to be friendly throughout your stay and you enjoyed our Hilton Breakfast.
Please check our Hilton website for any deals that...
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AWFUL. Recently stayed here for a weekend. Very disappointed. We thought we had treated ourselves to a decent hotel as the prices were very high, not some run down bed and breakfast. Our room was drab, dull and cramped. No main light in the bedroom just two wall lights (one which was hanging off), meant you couldn't even see clearly....
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Thank you for taking the time to write your comments following your recent stay with us and I am sorry to read of your disappointments about the hotel. We have over the last two years refurbished over 50% of our bedrooms and are presently completing the replacement of all the windows within the non- sea facing bedrooms.
We have also...
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This was our second stay at this hotel and am pleased to say that it did not dissapoint. We had a lovely room which we had specifically requested as it was the room we had stayed in previously. All the staff were friendly and helpful and we thoroughly enjoyed every minute of our stay. We went there for a birthday...
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Thank you for taking the time to post your feedback following your recent second stay with us and I was delighted to read that you thoroughly enjoyed your break.
I was pleased to read that our team were able to enhance your special occasion with the surprise birthday cake and card, and our chefs when possible do try to accommodate...
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We have stayed at a few places in Brighton as our son lives and works there , they have just had a baby so we went down to see them all. We have stayed at a couple of " boutique " hotels that when we turned up were more B&Bs rather than boutique. We know now were to stay as...
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Thank you for taking the time to post your feedback following your recent stay with us I was delighted to read that you thoroughly enjoyed your stay with us.
It is always a pleasure to read our team have provided you a wonderful experience. I am delighted you enjoyed our Hilton breakfast we do get a lot of very positive...
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I suppose it depends what you associate with the name hilton...but if you are looking for a 4 star comfortable, modern hotel, forget this one. My room looked over the bin area, the windows can't be opened, so the room is either too hot or cold, bathroom minute, tiles broken or falling off, wall really thin so you hear your...
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Thank you for taking the time to write your comments following your recent stay with us and I am sorry to read of your disappointments about the hotel. We have over the last two years refurbished over 50% of our bedrooms and are presently completing the replacement of all the windows within the non- sea facing bedrooms. We have also...
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Having done some shifts here 12 years ago when i worked in hilton bournemouth, i was looking forward to the nostalgia! From the moment I arrived the hilton smell made me smile from ear to ear! A real classic beauty of a hotel. The complimentary upgrade and friendly welcome was fantastic, thank you muchly! I was there for a wedding...
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Thank you for your feedback following your recent stay I was delighted to read that you had enjoyed your stay and we were able to upgrade your room for you.
I was also delighted to read that you found all our team to be very friendly and helpful throughout your stay with us and your show around brought back happy...
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