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Holiday Inn Brighton Seafront

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveller Rating: 3.5 of 5 stars
TripAdvisor Popularity Index: # 34 of 92 hotels in Brighton
Description: Multistory Business Hotel facing sea, 1 mile from Brighton train station.
  • Address
    137 Kings Road
    Brighton BN1 2JF
    England
Check Rates: £123 ($240) Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 59 traveller reviews
  • What to Expect:
    • 3.0 based on 52 reviews Rooms
    • 3.5 based on 49 reviews Service
    • 3.5 based on 51 reviews Value
    • 3.5 based on 51 reviews Cleanliness
    • 3.5 based on 10 reviews Dining
  • Recommended For:
    • 40% based on 58 reviews Young Singles
    • 30% based on 58 reviews Families with Teenagers
    • 30% based on 58 reviews Families with Small Children
    • 30% based on 58 reviews Older Travellers
    • 20% based on 58 reviews An Amazing Honeymoon

Reviews of Holiday Inn Brighton Seafront

( 1-10 of 59 )
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5 of 5 stars
Bedford, England
27 Apr 2008

I stayed here with my mother and two children last week and cannot fault it. The room (doulbe with sea view) was lovely, the bed was big and comfortable and the bathroom roomy. I found the staff very friendly and were great with my kids (aged 18 months and 3) with nothing being too much trouble for them. There is... more

10 Apr 2008

My husband, daughter and I stayed one night just before Easter. When we checked into our room, we noticed that we coud hear every word from the room next door, Management very quckly moved us to another room. We very much appreciated their prompt attention. The room was smaller than we expected, but it had good amentiies and was c.lean... more

Management response from
BHTSF_GM, General Manager

Thank you for taking the time to put your comments onto this website. Here at the Holiday Inn Brighton Seafront we work hard to ensure that guest satisfaction is exceeded where possible. Your comments regarding the team here are great and will certainly pass these on. All our standard rooms are good sized rooms but for a larger room next...

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2 of 5 stars
Tunbridge Wells, United Kingdom
7 Apr 2008
1/1 found this review helpful

We were in Brighton to see a gig and wanted somewhere within a reasonable budget but a decent standard and thought the Holiday Inn pretty much met those requirements. Booking was straightforward via the Holiday Inn Priority Club website and we got a reasonable rate (especially as alot of places in Brighton have a minimum 2 night stay on weekends... more

Management response from
BHTSF_GM, General Manager

It was great to read your feedback following your stay with us here at the Holiday Inn Brighton-Seafront. Only Executive rooms mini bars are stocked on arrival but all other Seaview Rooms have a fridge in the rooms to guests to use as they wish. Room Service is still available for any drinks orders if required. We have had an...

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2 of 5 stars
London, UK
2 Apr 2008
3/3 found this review helpful

We decided to stay here over the Easter break and having read reviews for both the Holiday Inn and Ramada Jarvis , we settled for Holiday Inn. Check in was a slow process and am not sure if they have a staff shortage as was only one person behind the counter and we saw no attempts by her to try... more

Management response from
BHTSF_GM, General Manager

Thank you for putting your comments onto this website and assure you that all feedback is used as our ongoing Customer Service Improvement Programme. All bedrooms within the hotel have undergone a £3.5m refurbishment programme and is disappointing to read your comments regarding the room. From your feedback I have ask the maintenance team to carry out a full audit...

1 Apr 2008
1/1 found this review helpful

Booked a two night stay for my partners 30th birthday,we love brighton and normally stay at best western in hove as had never had a bad stay there and parking is free which is a big bonus...but as we came by train this time I took a chance and booked here and very glad I did. Check-in was a breeze... more

Management response from
BHTSF_GM, General Manager

Thank you very much for your positive feedback following your stay with us here and was pleased to read your feedback. Where possible we like to recognise any special occasion and if availability permits will upgrade guests. I was delighted that you enjoyed your room and trust that you will visit us again in the future.

21 Mar 2008
2/2 found this review helpful

Upon arriving at the hotel everything was great. We were checked in quickly, the staff were great. We decided to upgrade are room and on first impressions were very impressed! The problems started when we arrived back at our room after going out. The room was freezing! and the heating did not work at all. It was in fact blowing... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments onto this website as we check it regularly and value customer feedback. We were pleased to read that the Hotel met with your expecations in terms of service, bedroom standards and breakfast but unfortunately the windows in your bedroom did not. I apologise that you did not experience a good...

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3 of 5 stars
Hertfordshire, England
2 Mar 2008
1/1 found this review helpful

My partner and I have recently returned from a weekend stay at the Holiday Inn. We shopped around for a reasonably priced hotel and checked out Tripadvisor, which put us off booking some of the more central hotels such as the Queens and the Royal Albion. First impressions were fairly good. Check in was efficient and we were very pleased... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments as we check this site regularly and take all feedback very seriously. We were pleased to read that the Hotel initially met with your expections experiencing an efficient check in and nicely decorated room. The provision of chocolate bar, complimentary orange juice and water is a Holiday Inn standard and...

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3 of 5 stars
Oxford, United Kingdom
25 Feb 2008
1/1 found this review helpful

Right on the seafront, had its own carpark (£15 per day) Clean and bright, lifts pretty reliable. Efficient check in. We had a double room with a sofa bed which was o.k but if the room had had a face lift (which I understood all the rooms had had) it was a bit hit and miss! The bath panel was... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments onto this website which we check frequently and take very seriously. We were pleased to read that generally the Hotel met with your expections although the bedroom standard did not. Although the majority of our bedrooms have undergone a refurbishment we do have some bathrooms that still need some minor...

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5 of 5 stars
Hertfordshire
12 Feb 2008
1/1 found this review helpful

My partner and I stayed at the Holiday Inn for just one night, but wished we had stayed longer. As a Platinum priority member I was upgraded to a sea view room with a balcony without even having to ask! The lady who checked us in was lovely, really the best check in experience i have ever had anywhere in... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We value all feedback from all channels which we take very seriously. We were pleased to read that the Hotel met with your expectations and that you wanted to stay longer! Your comments have been circulated to our Bars & Housekeeping Managers regarding the hair in the...

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5 of 5 stars
Edinburgh, Scotland
21 Jan 2008
1/1 found this review helpful

The holiday inn in Brighton is situated at the seafront, in an ugly 70's building, inside it's a completely different story, the interior is nice, light and airy. The hotel informs me that all the rooms are now refurbished, which explains the difference in reviews. I got a sea view room (With balcony) on the executive floor, It's great to... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments onto this website which we take very seriously. We were pleased to read that the internal areas of the Hotel met with your expecations and it is unfortunate that the Hotel is unable to change much to the outside of the building due to planning permission controls of the local...

Reviews of Holiday Inn Brighton Seafront

( 1-10 of 59 )
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Holiday Inn Brighton Seafront Address

137 Kings Road, Brighton BN1 2JF, England