Thank you for putting your comments onto this website and assure you that all feedback is used as our ongoing Customer Service Improvement Programme. All bedrooms within the hotel have undergone a £3.5m refurbishment programme and is disappointing to read your comments regarding the room. From your feedback I have ask the maintenance team to carry out a full audit...

Thank you very much for your positive feedback following your stay with us here and was pleased to read your feedback. Where possible we like to recognise any special occasion and if availability permits will upgrade guests. I was delighted that you enjoyed your room and trust that you will visit us again in the future.

Thank you for taking the time to upload your comments onto this website as we check it regularly and value customer feedback. We were pleased to read that the Hotel met with your expecations in terms of service, bedroom standards and breakfast but unfortunately the windows in your bedroom did not. I apologise that you did not experience a good...

Thank you for taking the time to upload your comments as we check this site regularly and take all feedback very seriously. We were pleased to read that the Hotel initially met with your expections experiencing an efficient check in and nicely decorated room. The provision of chocolate bar, complimentary orange juice and water is a Holiday Inn standard and...

Thank you for taking the time to upload your comments onto this website which we check frequently and take very seriously. We were pleased to read that generally the Hotel met with your expections although the bedroom standard did not. Although the majority of our bedrooms have undergone a refurbishment we do have some bathrooms that still need some minor...

Thank you for taking the time to upload your comments onto this website. We value all feedback from all channels which we take very seriously. We were pleased to read that the Hotel met with your expectations and that you wanted to stay longer! Your comments have been circulated to our Bars & Housekeeping Managers regarding the hair in the...

Thank you for taking the time to upload your comments onto this website which we take very seriously. We were pleased to read that the internal areas of the Hotel met with your expecations and it is unfortunate that the Hotel is unable to change much to the outside of the building due to planning permission controls of the local...

Thank you for taking the time to upload your comments onto this website which we monitor and take very seriously. We were pleased to read that you found the standard of accommodation to meet with your expecations. The Hotel does not actually offer a complimentary breakfast so this must have been included in your accommodation price - making it even...

Thank you for your feedback and taking the time to upload your comments via this website. We were pleased to read that our seafront location suited your needs in terms of distance to the town centre. Holiday Inn operate a flexible pricing policy which means that bedroom rates go up and down reflecting the Hotels occupancy and demand into the...