I arrived at the hotel and was put into this tiny double room with a 'wall view'. I asked to be moved to another room as this one was very claustophobic and was accessed via the dining room. The member of staff was very obliging and gave me another room, the bathroom here was so small I couldn't close the... more

Initially when we booked a room at the Brighton Hotel, we had high expectations, mainly because the hotel is a Best Western hotel, and you would think that a hotel chain would provide decent and consistent service. Firstly, there were limited parking spaces available and we had to park the car about a quater of a mile away along the... more

Arrived at the hotel after a 2 hour drive at 8pm in the evening. First challenge was parking. The hotel has about 6 rather tight parking spaces at the front, and they were all full. When I asked at reception where else I can park I was told to drive along the front of the promenade as this was free... more

Stayed during the weekend. Weather wasn’t great but staff made our stay. Good service and we had nice room with sea-view. Expensive but worth the money. Good breakfast, we even got champagne more

Whilst staying at the Best Western in Brighton, we were moved rooms because the door handle broke. Orginally we were ina small but nice room. However the next room was certainly a down-grade. it was smaller, the TV didnt work and we were right next to the very noisy lift, which ensured we got absolutly no sleep. When informing staff... more

Chose the hotel due to sea front position. Great mistake. The single room I had was less than 6 foot wide and positioned in the middle of a stair case. There is no bedside light, you have to walk to the door to turn a light on. Thje light for the small bathroom is located behind a wardrobe blocking the... more

Stayed here two nights over the conference weekend.....was doubtful at previous reviews! Just ignore them. This is a great hotel, clean, friendly and suitbale for business and lesiure travellers! room was spacious clean and tidy....beautiful front view location! more

The staff are very friendly & helpful so I really didn't bother with any complaints since I was staying one night only for a friends birthday party. I had a nice view from the window and so this was a nice surprise but for £85 a night incl Breakfast there's got to be something good because parking certainly wasn't a... more

Great location but my single room was very small & hot. You could only open the window a fraction. The tv was at the foot of the bed. The shower room was dark and needed some attention. Staff were friendly & helpfull. Every time someone opened/closed a door you knew about it! more