This looked perfect for a romantic night away on the website. We thought we were getting an excellant deal as it looked so nice!! It was nothing like the website suggests. We were greeted by a scruffy looking man and taken to a 'sea view room' (you could see the end of the pier from the corner of the window.)... more

I stayed here because i left it a little late to book a hotel. I should have read the reviews before booking as most of them are inline with my experience. When I booked a room I was told I'd get a free upgrade, well I'd hate to see what I upgraded from because my 'upgrade' was not worth 50... more

We stayed at the hotel on 19/09/2009, on first impressions not too bad however down hill from there, the stairs to the room were dreary and looked like a doss house, the room although spacious was poor, bed a shambles, four poster is very misleading, uncomfortable, small, rickety and on its last legs more apropiate, widows cracked, generally shabby, shower... more

I booked this hotel on last minute.com and was worried after reading reports on here. It is more like a B&B but it is very well located, clean and good for brighton. We had a junior room which had a lovely bath and sea view. It was definately the photos on the website,we were lucky to get a car parking... more

I went to the Urban House and couldnt believe what I had walked into, the hotel was nothing like what I had seen on the internet. The first room we where shown to was in the basement, which if im honest smelt like urine....so bad we actually had to ask to move rooms....The next room was better but still wouldn't... more

Hotel to Avoid I stayed in the Urban House Retreat & Spa, on the 14th to 16th August, who I booked with Booking.com. I booked this break with my partner, for a romantic weekend. When we arrived at the hotel at 9pm on Friday, from the front and inside by reception etc, it was what I expected going on the... more

We had planned a day and night away without the children. After viewing many hotels and B&B's on last minute.com we chose the Urban House retreat, it looked reasonable in the pictures and sounded quite nice in the right up. How wrong could it have been, we was directed into the basement and what an awful room. The decor was... more

certainly looks better and promises much more on the web-site. This was a glorified B & B and overpriced. Don't stay in the rooms at the top unless you pay B & B price for them.You will be disappointed. Breakfast was basic and cheap, no hot food on offer. This hotels definitely got credit crunch problems and is really skimping. more

I must say we chose this hotel on the off chance, my wife and I needed a well earned leisure break. And to our thorough delight we struck gold. We had a lovely luxurious (by way of a last minute cancellation) room with a wonderful see view. All amenities were close by, and after a smashing day out visiting the... more