Excellent staff, beautiful, clean rooms & delicious food. Would definitely go back! We stayed in one of the superior suites whilst my husbands parents stayed in the other-this was perfect as we took our two daughters (aged 22 months and 3 years) and they could wander from our room to theirs as we had our own little corridor-which was ideal.... More

My wife and I stayed for 2 nights on a B&B basis. We had a room overlooking the river. The location of the room was good except that there is a lot of traffic noise early in the morning. The breakfast we had was good and we also had an evening meal which was very good. However a major disappointment... More

We stayed here for my wifes birthday in June.The hotel was clean and tidy, and the receptionists were friendly and helpful.We had a smallish room with a king sized double which was fine. Although the quilt was slightly too small.The bathroom was clean and tidy and the shower was hot.The TV however kept blocking on picture and muting on sound.The... More

Everything was just right, the location, the room, comfotable bed, and a good breakfast. The staff were very friendly and helpful. Beware though this hotel is right in the centre of the village which is very, very busy in high season. If you want quiet and peaceful this isn't for you.. Also parking can be an issue as the hotel's... More

The only thing we really wanted was a quiet room. I'd asked for that ahead of time and asked again when we checked in. I was told that it was a quiet area and all the rooms were quiet. When we got to room 10 we found there was a hugely noisy extractor fan from the kitchen right next to... More

We called in for lunch over a May 2013 weekend. I ordered a chicken pie with Veg and Chips. The vegetables had all gone off. Broccoli was brown and boiled to the max. I asked for a replacement but was then to my shock brought brown beans! Everything about my meal was simple cooking, my carrots had skin left on... More

We had booked in for three nights and left after the first night!! When we arrived the room was small the shower just about too small to shower in and there was no soap or shampoo so had to ring down and get some. The Internet came and went and was just about impossible to use when I asked the... More

Some on the standard double rooms are small, and whilst the bedding, etc, is very clean, the rooms are in need of updating. The rooms facing out over the river are of a much better size, but the increase in price reflects that. The food is plentiful, varied, and tasty, & the position of the hotel is excellent. Staff are... More

We stayed at the Old Manse whilst visiting the area during May 2013. We had pre-booked online and arrived late afternoon. There is parking at the back, small but adequate and useful because parking in Bourton-on-the-Water is expensive. We were met by Chris, the manager, who soon had us booked in and in our room which was clean comfortable and... More