We called in for lunch over a May 2013 weekend. I ordered a chicken pie with Veg and Chips. The vegetables had all gone off. Broccoli was brown and boiled to the max. I asked for a replacement but was then to my shock brought brown beans! Everything about my meal was simple cooking, my carrots had skin left on... More

We had booked in for three nights and left after the first night!! When we arrived the room was small the shower just about too small to shower in and there was no soap or shampoo so had to ring down and get some. The Internet came and went and was just about impossible to use when I asked the... More

Some on the standard double rooms are small, and whilst the bedding, etc, is very clean, the rooms are in need of updating. The rooms facing out over the river are of a much better size, but the increase in price reflects that. The food is plentiful, varied, and tasty, & the position of the hotel is excellent. Staff are... More

We stayed at the Old Manse whilst visiting the area during May 2013. We had pre-booked online and arrived late afternoon. There is parking at the back, small but adequate and useful because parking in Bourton-on-the-Water is expensive. We were met by Chris, the manager, who soon had us booked in and in our room which was clean comfortable and... More

Stayed for three nights for our 40th wedding anniversary, perfect river view and the little ducklings, every loved them, located next door to the motor museum and restaurants. you couldn't get a better location than this. Stayed in room 3 a superior room which overlooked the river i think you pay for the location, as the room are a little... More

The location is excellent and Chris's welcome at reception was warm and helpful. Infact, all the staff were helpful. Niggles - the annexe block room 8 was very cramped and tired, though comfortable. The fire escape door did not lock from the inside or at all, so anyone could gain access to the first floor corridor. It is not acceptable... More

We had two rooms booked almost four months in advance. At the time of booking, there were still rooms available. We were given rooms in the Annex, which was in a building behind the main hotel. The rooms were quirky configurations, which left something to be desired. That in itself was not such a big deal, though one of the... More

One of the prettiest locations and settings in the Cotswolds. Staff, led by Chris, were delightful at all levels and at all times during our 2 day stay. Yes, the stairs are steep and the floorboards creak but this is to be expected in a building of this age and character. We ate breakfast and dinner throughout and the food... More

Two nights gave us time to unwind and enjoy Bourton and to cycle the surrounding Cotswold countryside. We were extremely pleased with Room 6 and it was in keeping with the type of building we were in. A desk light would have helped when I came to do some writing at the desk. Whilst we enjoyed eating in the restaurant... More