Our visit was to celebrate my partner's birthday - wanting something a little special to make her day complete, we were not disappointed! The location of the hotel is great, and the facilities are simply superb! We stayed in the Willoughby suite and can safely say it was all I had hoped for and much more! The staff were great,the... More

Called last minute and was fortunate enough to get a room at the Willoughby. Not just any room, The Willoughby Suite which was ideal for my wifes birthday on the 27th. No pressure to pre-pay which was great considering that we would be staying on a Saturday night. The location is superb, within walking distance of the shops, bars and... More

I stayed with other two friends in the ground-floor suite here, and we had a wonderful time at Willoughby House. Everything is perfect, and the host family is very kind and friendly. We love the whole atmosphere in this hotel during our stay, they also recommend a great Thai restaurant to us for dinner. The decorations inside is fantastic! Large... More

Willoughby House Hotel was everything we expected and more! A truly beautiful building, with friendly, helpful owners. My mum and I had a great stay, ideal location for the boutique shops of Montpellier and an easy stroll into the centre. The room was comfortable, and very clean. The breakfast was delicious. We'd deinitely stay again. We'd originally booked for 2012... More

Perfect. We have stayed here twice and on each occasion this hotel could not be faulted. Will definitely stay here again. The Cheltenham shopping is just around the corner – no need to drive. Good parking out the front. Easy to find. Welcoming host. Just right for a regency city

We had a fabulous stay at Willoughby House. I stayed with my 9 year old daughter for an exeat weekend. The staff are warm, friendly and courteous - went out of the way to accomodate my requests (i.e, for soya milk, arranging taxis, laundry service, etc.). The building itself is very well maintained and the decor is bursting with Brit... More

Pleasant welcome, nice rooms. Although the bath/shower & sink are in the bedroom, the toilet is closed off though. Had problems with the fan in the toilet-room and as this was connected to the light switch meant sitting in the dark while on the throne! The light above the sink did not work either. The shower head was very stiff... More

2nd stay at Willoughby House. Once again could not fault the hotel, service and food. The hosts really make you feel like family and go out of their way to make your stay special. The location could not be better for Cheltenham, no need to take the car into town, as you're 2 mins walk from everything. Rooms are comfortable... More

I stayed at the Willoughby and was made to feel at home from the start. Terry, the owner welcomed me and was very friendly and talked to me as if he had known me for twenty years. The premises can only be described as splendid, during my stay I felt like had moved into a classy home rather than I... More