We had a problem with our booking which was my fault , it was no proble to the reception staff who quickly and efficiently sorted it out. We had a beautiful room with sea view and it was absolutely spotless. I have never been to a hotel in England and felt so looked after. All the staff were really friendly... more

After reading some reviews I was pleasantly surprised, is this the same hotel??? We had a swift and very friendly check-in by the reception staff who were full of information about local attractions, public transport, shopping, sightseeing and restaurants. On arrival at our room, which had a great views across the Solent to the Isle of Wight, we found it... more

I have just returned from attending a 5 day conference within the hotel and was very impressed with the service I received. All the staff were very helpful and polite and nothing was too much trouble. The rooms were very comfortable with nice decor and all the lounge and restaurant areas looked fresh and bright with lovely sea views which... more

I read the revised on the website with some trepidation. We booked for a night at the Best western Hotel becaue I was doing the great South Run and it was near the start/finish line. Our room was comfortable and clean, we had a family room and the kids had their own bunk room off ours, not a soafa bed... more

stayed here for one night........wish i hadn't bothered. Tired run down & grubby - certainly not worth the money. more

We stayed at the Royal Beach for 2 nights in September. We had 2 rooms, a single for our 18 year old daughter and a double for us. Our room was clean and nicely presented and had a small tv and I think free wifi connection. It was adequate but pokey and not very well decorated. The hotel is opposite... more

We paid extra for a "sea view" room, which was plain and overlooked a busy intersection (and then the sea). Staff were not helpful during check-in. I had asked about air conditioning when reserving online (typical American...) and received no response, but when I checked in they informed me that "we ain't got none". Carpets in both restaurant and bar... more

Stayed here for a week 2 - 7 August Reception staff were pleasant and helpful Rooms were bland but clean Good location on the seafront in Southsea A big sprawling hotel, a bit tired looking in places maybe could do with refurbishing I ate in the bar most evenings The food was good and reasnably priced more

We booked for one night as a treat and decided to book an executive room, the room was very standard. I asked at reception what was the difference between a standard room and an executive room, the gentleman at reception said the rooms at the back were standard. I told him we were at the back and he said yes... more