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All 39 Portsmouth hotels »

Florence House Hotel

2 Malvern Rd, Portsmouth PO52NA, England
Hotel amenities
Ranked #5 of 39 hotels in Portsmouth
4.5 of 5 stars 212 Reviews
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212 reviews from our community

What travellers say about this hotel
  • Continental breakfast(9)
  • Sea front(5)
  • Very nice(5)
  • Great location(5)
  • Warm welcome(4)
  • Friendly and helpful(4)
  • Dining room(3)
  • High quality(3)
  • Good choices(3)
  • Min walk(3)
Traveller rating
    147
    34
    11
    13
    7
Only show reviews for Family (33) | Couples (127) | Business (34)
Date Rating
MrRookley
east sussex
2 reviews
1 helpful vote
3 of 5 stars Reviewed 13 February 2012 NEW

Jusy stayed at the Florence House Hotel. To be honest a bit disappointed. the photos on the website we feel did not show the rooms in their proper light. The rooms are quite small with some paintwork desperately requiring a fresh makeover. The shower did not work properly as the shower head was on its last legs. The parking when... More

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Tracey S
Edenbridge, United Kingdom
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

My boyfriend & I really enjoyed our stay at the Florence House Hotel, it is a very friendly, the staff are very helpful & we had a relaxing time. The room was very clean, had a very comfortable bed, sky tv, tea making service & a lovely en-suite. We would definately stay again. More

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mark b
Southampton, United Kingdom
1 review
2 helpful votes
5 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

Me and my girlfriend really enjoyed staying at the florence house hotel. It was a pleasant, warm and cosy stay and the staff were very nice and welcoming. The room was clean, bright and decorated to a modern high standard with all facilities..very comfortable bed,sky tv, tea making service,lovely en-suite, etc and plenty of space! In the morning we had... More

Was this review helpful? Yes
Chris Winter, Manager at Florence House Hotel, responded to this review
19 January 2012

Many thanks for your review and comments. We hope to welcome you again soon, Best wishes Chris and all the team More

embo58
London, United Kingdom
1 review
2 of 5 stars Reviewed 15 January 2012

I booked into this hotel over the new year period following the largely positive recommendations on trip advisor. Indeed the hotel is clean and the dining room area is very pleasant however do be warned that the owner of this establishment urgently needs to develop some customer service/people skills as he is exceptionally rude and dismissive. During my stay it... More

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Chris Winter, Manager at Florence House Hotel, responded to this review
19 January 2012

Firstly, thank you for taking the time to leave us a review. I am very glad you found the hotel clean and the dining area pleasant but the remainder of your review we read with much disappointment. I am sorry you experienced issues with the Wifi connection and did not receive the help that you required. We can only apologise... More

kevin m
Newport, Rhode Island
1 review
5 of 5 stars Reviewed 9 January 2012

My wife and I really enjoyed our stay at the Florence House Hotel. We used this hotel as a temporary residence during a transatlantic move. Without a doubt, the hospitality and warm hearts of the faculty was a constant factor during our visit. The attention and care delivered to guests easily compares to that of a quality B&B. I would... More

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Chris Winter, Manager at Florence House Hotel, responded to this review
19 January 2012

Thank you for your kind comments, we are thrilled you had such a good stay! Best wishes Chris More

Nick P
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 20 December 2011

Best described as "a corner of Chelsea in a corner of Portsmouth". Myself and my partner stayed for one night, visiting my daughter at the University, having booked through booking.com. 10/10 from us. The room was delightful with large screen SkyTV, en-suite, very comfortable bed with quality duvet and sheets, etc. We were even given a business parking permit as... More

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Chris Winter, Manager at Florence House Hotel, responded to this review
19 January 2012

Thank you kindly for your review! We hope to welcome you again when you next visit your daughter, Best wishes Chris More

Hererowe
Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed 7 December 2011

I stayed one night with a very small puppy that i had just collected prior to a ferry the next day to Guernsey. I was really impressed with the attitude of the two staff I met who were friendly, polite and went out of their way to assist me. The room i had was convienient for me and good value... More

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Chris Winter, Manager at Florence House Hotel, responded to this review
19 January 2012

Thank you for your review, I am very pleased you found staff welcoming and helpful, We hope to welcome you again, Best regards Chris More

phil_saville
Devizes, United Kingdom
Reviewer
5 reviews
5 of 5 stars Reviewed 30 November 2011

My wife & I stayed at the Florence House Hotel for 1 night only & booked through Bookings.com. On arrival the receptionist was very friendly & helpful and showed us to our room. She explained the facilties very clearly which included Sky TV (incl Sports) & free wifi. The room, although compact was very comfortable & clean. Continental breakfast (jncluded... More

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Chris Winter, Manager at Florence House Hotel, responded to this review
19 January 2012

Thank you for your review, we are pleased you found the hotel good value for money and we hope to welcome you again, Many thanks Chris More

2xEscapees
England
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 25 November 2011

only stayed 1 night but very clean comfortable hotel, we stayed in their house opposite so had to go back to main hotel in the morning, if this is an issue for you check when booking where your room is, More

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Chris Winter, Manager at Florence House Hotel, responded to this review
19 January 2012

Thank you for your 5* review, we are glad you enjoyed the stay with us, Very best regards Chris More

bobbygregory
1 review
5 of 5 stars Reviewed 23 November 2011

I recently stayed at the hotel the weekend (19th/20th Nov) just gone with my girlfriend as we were celebrating our 1 year anniversary together and I must say I was extremely impressed with the hotel and service. The room was gorgeous, the location was perfect for what we had planned and...to be honest I can't describe how perfect it all... More

Was this review helpful? Yes
Chris Winter, Manager at Florence House Hotel, responded to this review
19 January 2012

Thank you for your review, we are thrilled you enjoyed your anniversary stay and found the hotel perfect for spending time together. We hope to welcome you again, Best wishes Chris More

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Florence House Hotel Also Known As

  • Florence Hotel Portsmouth
Address: 2 Malvern Rd, Portsmouth PO52NA, England

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