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Macdonald Botley Park Hotel, Golf & Country Club


Hotel class 4.0 of 5
Winchester Road | Boorley Green, Botley, Southampton SO3 2UA, England
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Reviews you can trust

73% Recommend
4.0 of 5 stars 63 reviews
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By trip type
All (63)
[ Date ] [ Rating ]
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3 of 5 stars
ontheqt   27 contributions
London, UK
24 Feb 2010 | Trip type: Business

Nothing wrong with the hotel, but its not quite right either. I especially disliked the room, which would not heat up and left me shivering in the morning. Breakfast and service couldn't be faulted. I feel that I can decide to donate to charity and do not need a hotel to put a supplement on my bill. This is not... more

Management response from
Paul-GM, General Manager

Thank you for your review. I would be very grateful if you could contact me to let me know which room you stayed in and I will of course ask the maintenance team to check the heating system in that room. I can be contacted at my E-Mail address gm.botleypark@macdonald-hotels.co.uk and would greatly appreciate your assistance in this. I was...

Unimpressed
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3 of 5 stars
flyingscotsman2   112 contributions
Brighton, United Kingdom
22 Feb 2010 | Trip type: Business, Solo travel

Check-in was frosty - not even an attempt at a smile. I had booked room only (deal on lastminute.com - one of their "fantastic secret hotels") and was offered a deal to purchase a breakfast voucher for £10 or pay the full £13.50 the following morning. I was amazed that breakfast did not even start until 0700, when I needed... more

Management response from
Paul-GM, General Manager

Thank you for your review following your recent stay. I was disappointed to read some of your comments however I do value all feedback and thank you for taking the time to do so. We do have a very detailed guest compendium in the rooms detailing opening times, telephone charges etc however we are also very flexible on timings and...

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4 of 5 stars
barmest   13 contributions
London
16 Feb 2010 | Trip type: Couples

very much a golf Hotel. Stayed hear because of good deal on travelzoo. deluxe room and DB&B for £115 per night. the room was spacious and spotless with a comfy bed. Good view of golf course. Plasticky sheet under bed sheet on the hot side was just about OK. there was a fridge in the room which did not work.... more

Management response from
Paul-GM, General Manager

Thank you for your review following your recent stay. I was please to read that you have enjoyed your stay and I will pass on your comments regarding the food to the chef and I know he will review his Risotto after your feedback. Sorry for the misunderstanding with the fridges, these were used for mini bars however are no...

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5 of 5 stars
Pinvlord   3 contributions
Inverness
14 Feb 2010 | Trip type: Business, Solo travel

Travelling into Southampton airport , I have found this place a great to stay at when visiting the Portsmouth and Southampton. Staff very helpful and knowledgable and good food in both restaurant and bar. Nice to have the space around and relaxation facilities. Wifi is very good. more

Management response from
Paul-GM, General Manager

Thank you for your review. I will pass on your kind comments to the food service team who I know will appreciate them greatly and thank you for your time writing a review. We hope to be able to welcome you back soon to Botley Park. Kind regards Paul

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4 of 5 stars
KWUK   876 contributions
Manchester, United Kingdom
9 Feb 2010 | Trip type: Couples

We are quite fussy when selecting our hotel accomodation. The fact that we have now stayed in this hotel three times in the past 14 months probably says it all. Very good hotel, with excellent levels of service. Rooms are good size for the UK, very clean and comfortable; bathrooms sparkle. Twice we've chosen a standard room and once an... more

Management response from
Paul-GM, General Manager

Greatly appreciated feedback and thank you for comments. I am pleased you have enjoyed your recent stay and previous ones at Botley and we look forward to welcoming you back later in the year. Kind regards Paul

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4 of 5 stars
Adski989   5 contributions
Adski989
3 Feb 2010 | Trip type: Couples

Stayed here on a spa weekend, first impression of the hotel is not good, it's not very appealing to the eye, lobby and corridors are very cold, you dont want to sit in the lobby/bar because it's so cold. The room was very clean and large ( old fashioned tv & poor signal & lack of duvet are only complaints... more

Management response from
Paul-GM, General Manager

Thank you for taking the time to comment on your recent visit to Botley Park. The lobby area is large and I do agree it can get cold this time of year and even more so with the winter we have been having. There is an upside however and this is in the summer months where the entrance is really...

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4 of 5 stars
GGGSarnia   12 contributions
Guernsey
3 Feb 2010
1
person found this review helpful

I have been staying at the Botley Park for over 17 years. In September 2009 I organised a large group of colleagues to stay at the hotel because we were going to see England v Australia at the Rose Bowl Cricket Ground. I wrote a previous review rating the hotel poorly because there were a number of problems. Paul, the... more

Management response from
Paul-GM, General Manager

Many thanks for your review. I am pleased that your enjoyed your experience and look forward to your return. I greatly appreciate the updated Trip advisor review and will see you when you next visit for the cricket. Kind regards Paul

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2 of 5 stars
PierrelePilote   16 contributions
Ketton, England
31 Jan 2010 | Trip type: Business, Solo travel

More of a hotel for conference delegates tah lone travellers. My room was a long, long walk down a cold, ground floor corridor but it was warm and comfortable. The only small problem was that the kettle did not work. A glass of wine costs more than the retail price of a similar bottle and the bar staff know absolutely... more

Management response from
Paul-GM, General Manager

Thank you for taking the time to review your recent visit to Botley Park. I was sorry to read that you found the corridor cold leading to your room. We have experienced a particularly cold spell recently and we have increased the heating in these areas following your comments. With regards to the service at breakfast your points have been...

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5 of 5 stars
Sammy0585   31 contributions
Cumbria
24 Jan 2010 | Trip type: Couples
1
person found this review helpful

Firstly I should say that we stayed here as a one off on a special rate due to a previous visit that we booked for family which was an utter disaster and ruined what should have been a special and romantic break for them. We were given a super discounted rate and were upgraded to a suite for our 1... more

Management response from
Paul-GM, General Manager

Many thanks for your review on Trip Advisor. I was pleased to read you enjoyed your return visit to us and thank you for taking the time to write a review. I hope to be able to welcome you back at some point in the near future and if I can be of any further help please do not hesitate...

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5 of 5 stars
EuropeanRaspberry24   1 contribution
London
7 Jan 2010 | Trip type: Solo travel
1
person found this review helpful

I've stayed at Botley Park Hotel recently and I've to say that it has been the best stay I had since I'm travelling around UK! I had a lovely room with a view on the Golf course. With the snow, it was absolutely fabulous. The bathroom was spacious with a bathtube and a shower. Also, you can have free broadband... more

Management response from
Paul-GM, General Manager

Many thanks for your review following your recent stay. I will be speaking with Shelley, Sam, Olivia and Kelly and will pass on your kind comments. I was very pleased to read the team looked after you so well and that you enjoyed the hotel and Spa. I hope to be able to welcome you back at some point soon....

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Macdonald Botley Park Hotel, Golf & Country Club Also Known As

  • Macdonald Botley Park Hotel Country
Address: Winchester Road | Boorley Green, Botley, Southampton SO3 2UA, England
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