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All 22 Southampton hotels »

Southampton Park Hotel

3.0 of 5
Cumberland Place, Southampton SO15 2WY, England
Hotel amenities
Ranked #19 of 22 hotels in Southampton
3.0 of 5 stars 88 Reviews
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88 reviews from our community

    Trip type
Traveller rating
    6
    26
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    15
Date Rating
CloudbaseAndBeyond
Alton, United Kingdom
Reviewer
5 reviews
3 of 5 stars Reviewed 19 February 2012 NEW

We stayed here weekend of 11th February. The hotel was excellently placed for our visit to the Mayflower and the local shops. The rooms were comfortable, sof mattress, en-suite shower. We had a room "in the middle", quiet except for the fact that every floorboard seemed squeak, including our neighbours, above and below. Still slept though. The breakfast was a... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
20 February 2012

Thank you for your comments - I must admit i was startled to read the heading about mice as in a catering establishment this is very serious- but i realise you were referring to the floor boards which unfortunately do creak - sorry - but it is NOT mice I assure you as we have a contracted company that monitor... More

DenIsleofWight
Isle of Wight
1 review
3 of 5 stars Reviewed 19 February 2012 NEW

Aftre seeing the fantastic show at the Mayflower Theatre, Dreamboats and Petticoats, where everyone was up on their feet at the end, we returned to the Southampton Park Hotel, booked because it was minutes away from the Theatre. Our first impressions of the AA 4 star Hotel was that it looked rather "tired" and had seen better days! This was... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
20 February 2012

Thank you for your comments regarding the hotel and I did apologise for the bulbs being out in your room. Not trying to be pedantic but we are a 3 star hotel not 4 but this does not excuse the light bulbs. i am glad you enjoyed breakfast and at least the buffet was being continually replenished- i was on... More

John W
Nottingham, England, United Kingdom
1 review
4 of 5 stars Reviewed 4 February 2012

Stayed at the hotel last week in room 205. Trip was booked by my employer and I was quite worried after reading these reviews. Just shows you need to take things as you find them. Yes it’s a bit outdated in parts but, and it’s a big but, what do you expect for your money? If you want the Devere... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
5 February 2012

Thank you for your kind comments about our hotel and hopefully we will be able to welcome you back in the near future. Peter Briggs GM More

litredridinghood
East Sussex
Contributor
15 reviews
4 helpful votes
2 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I booked this hotel for my mother and I to stay the night before a cruise, it was in a good location for The Mayflower Theatre that we were visiting that night. When we arrived we were told there was no food available as the chef was busy catering a private event, we were not able to order room service... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
5 February 2012

Dear Madam I do apologise for the shortcomings you encountered here at the hotel. The swipe keys can be a problem but please be assured that our maintenance man would not mean any offence it is just that he has limited command of the english language. The rooms are a little tired and like any home the heating is on... More

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MrJonty
Southampton
Top Contributor
60 reviews
31 helpful votes
1 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

Some colleagues and I used this hotel for a meeting recently and had a terrible time. The room was freezing cold with impossible to control air con. The tea and coffee was cold. We only got hot water (to use with the various teabags they had supplied) after asking three times. A very bolshy man brought replacement drinks in (which... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
22 January 2012

Dear Mr Jonty I am most grateful for your feedback regarding the day meeting you attended. The receptionist you refer to has now left our employment as this is not our usual standard of hospitality. It transpires that the boiler used to produce tea/coffee was faulty and has been subsequently repaired. I do apologise for our short falls and your... More

jackie h
eastleigh
Reviewer
3 reviews
1 helpful vote
1 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

From the outside this looks like a very nice hotel but inside tells a very different story. Our bedroom was very small and depressing. The headboard, dressing table and bedside table were old and tatty. There were stains on the wallpaper. There was only one bath towel and one hand towel in the freezing cold bathroom. I had to get... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
29 December 2011

I have read your review with interest and am sorry that the hotel bedrooms did not meet with your approval. Unfortunately the fabric of the hotel is outdated in areas and it is my intention in the new year to look at all the rooms and try to improve them within my budget. We have decorated and re tiled some... More

MalcH
Loughborough, United Kingdom
Top Contributor
83 reviews
54 helpful votes
2 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

As a regular traveller I have to say this is one of the worst hotels I've stayed in recently. From reception, bar to bedroom this place needs some serious money spent on it. Tatty varnished wood, dark reception looks as though it still sits in the 70's. My room was even worse. Carpet was filthy with numerous stains and marks.... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
29 December 2011

Dear Sir, Thank you for your comments and as you quite rightly comment it is the fabric of the building that needs capital expenditure. I will pass you comments to my head office. Kind regards More

Littleferrett
Basingstoke, United Kingdom
Senior Contributor
45 reviews
32 helpful votes
2 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

We had our work Christmas Party at the Southampton Park Hotel. I'd chosen not to stay there because I found a better price at another local hotel. On arrival, we were greeted and directed towards the bar area where the rest of our party was waiting before going into the dining area. There was other parties going on in the... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
14 December 2011

Dear Madam, I have read your review of my hotel and have noted all your comments. I am unsure of the date you attended the function here but summising form your comments it was prior to the change in service we actioned last week. The Bargate suite is set out with sprigs because of the shape of the room and... More

Leicestershire Hoiiday Member
Leicester, United Kingdom
Senior Reviewer
10 reviews
86 helpful votes
3 of 5 stars Reviewed 29 November 2011

We booked for 1 night so that we could be close to the Guildhall for a graduation ceremony the next day. The location was great for that purpose and for easy access into the city centre shops. On checking in, the receptionist was efficient with the paperwork but not particularly helpful with directions to our room, or any other general... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
1 December 2011

Thank you for your review of the hotel and the balanced critique. I hope you will visit the hotel again in the near future. the points you have raised will be passed to the heads of department. Thank you for taking the time it is appreciated. Peter Briggs GM More

Lindsay H
Brighton, United Kingdom
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 26 November 2011
1
person found this review helpful

Upon entering the hotel, I immediately noticed how outdated it was. Myself and my partner stayed here for one night as we had tickets for The Brook and it seemed the perfect location-5 minutes from the station. Unfortunately the lift was not working so we had to take the stairs, luckily we did not have too much luggage but I... More

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Peter Briggs, General Manager at Southampton Park Hotel, responded to this review
28 November 2011

Dear Ms Lindsay H I appreciate your time in completing a review of my hotel. Unfortunately the lift is out of order at present and I have been informed today that the specialist parts are due to be fitted at the end of this week, but we do offer assistance if required. Room 206 I have inspected and will admit... More

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