We booked the Hilton months in advance and paid upfront, so got an amazing deal - £60 in total for the two of us including breakfast!! Car parking is £3 a day - annoying hotels now do this and gets you off on the wrong note at the start as you check in - the car park is large, and,... more

Please do not be put off by the reviews,we stayed for a one night park and cruise,arrived friday afternoon paked the car and checked in (no problem),we then used the health club which is very good,we then had a three course meal which was excellent,the staff and waiters were surpurb, the rooms are very clean,saturday morning we had the hilton... more

The water is hot, the bed linen is clean. The bedrooms and public areas are old hat..needing a kick into 2009. Front office and housekeeping staff are polite and helfull. The restaurant staff lacked direction, the food was below average and we had to wait for bread, water, in fact everything.Our waiter brought salmon to the table and presented it... more

Stayed several nights in this Hotel. Parking was usually a nightmare as the car park was generally crowded.. The room was adequate but hardly deserving of it's "Deluxe" label particularly in view of the facilities on offer. Internet access was classed as an "extra". The bathroom looked tired and the noise of the plumbing from neighbouring rooms was intrusive. Breakfast... more

I stayed in the hotel for my 10 year wedding anniversary sat 15th August till the 17th the reception staff were slow and too busy chatting to attend to us the room 521 was extremely hot and after commenting on this we were told it was the boilers above are room. The room was dated and smelt of stale cigerettes.... more

We had a room here in March for my partner's birthday and we had absolutely no complaints, in fact we had such a good time my partner proposedthat weekend. We married this month and could only manage 2 days honeymoon so decided to use Hilton Southampton as a base for Bournemouth etc. We advised the hotel of these facts in... more

We stayed at this hotel for 1 night before our cruise. Before going to bed I placed an expensive watch and bracelet on the dressing table. Next morning we had breakfast, packed our bags, scanned the room for any belongings and left. Once on the ship one of my children asked me the time, I looked down at my wrist... more

A very disappointing work trip starting with poor service on arrival. The bathroom was substandard which was in need of updating. The hairdyer broke when using, then worked, then broke again, then worked. The window broke upon opening and fell off the top hinges. The walls appeared to be made of paper. The evening meal was not particularly nice and... more

My wife arranged a three night stay at this hotel as a Christmas present for me even though we had endured a poor stay there three years ago; she had hoped that it had improved, a sad mistake, if anything, it has deteriorated. The parking is still a nightmare, always full of cars left there by people going on cruises... more