My partner and I stayed here a few years ago and as we were visiting his daughter at Southampton Uni, decided to stay again. I would say that it is not the easiest place to find. Anyway, we had a disbled adapted room on the ground floor which is what I requested. The room is a bit tired looking, it... More

Stayed here for business. Nice and friendly lady at reception. Our room was a delux on the 5th floor. For a delux room it was tiny. No fridge or mini bar. The restaurant was quite nice.Service was very slow but very polite and what they lacked in speed they made up with pleasant manner. The meal was very good. The... More

I stayed at the weekend on a B+B plus dinner on first night deal, and for the price paid it was good, the standard room was dated but ok, the bar and lounge areas are fine and the restaurant was also ok. the swimming pool was a great temperature given the freezing conditions outside and though small we enjoyed having... More

Booked this hotel for abit of a getaway and found it to be a real mixture. Upon booking this hotel through booking.com I requested that a copy of the bar menu was emailed to me so I could order champagne to the room ready for arrival. This was ignored and so I emailed again directly to the hotel a week... More

This hotel is ok, if your going on a cruise, but if like me, you just wanted a room whilst we explored the area, find another one The cost of drinks in the bar is taking the biscuit, I thought Dick Turpin was long gone. More

We booked a Royal Caribbean cruise sailing from Southampton and our agent recommended staying the night before the trip in a hotel to save unnecessary stress of travel on the day of departure and we got a really good deal at the Hilton, bed and breakfast, which was absolutely fabulous, and 14 nights car park for our car, all for... More

We use lastminute.com, Secret Hotels for a regular requirement to stay near Southampton, 80% of the time we stay here. For a very good price we stay at this 4* and have never had a bad experience. Why? because the Staff are brilliant. If you want to experience good hotel comfort and service - stay here. We've had room upgrades... More

Stayed over a weekend as part of a trip to the local area. Was very impressed overall, did all the good things you expect from Hilton very well and a bit more, couple of minor gripes but nothing major, was most pleased by the staff, friendly and professional, especially the bar staff, couldn't seem to do enough, very impressed. Good... More

We barely slept thanks to paper-thin walls and noisy neighbours, hotel did little to resolve it (one phone call and no follow up so it continued). Our booking said internet included and wifi in all rooms - in practice they charge £15 for 24h if you want to actually use it in your room! There is free wifi in the... More