I stayed with some clients who were visiting my company in Southampton from Italy and choose the Novotel as it was one of the closest hotels from my office. I was very pleasantly surprised by the great service and friendly staff. My clients were very impressed by the standard of the hotel. Rooms are a good size and comfortable, restaurant... more

Stayed here in "superior" for one night on 9/10/09 before going on cruise, booked and paid for room well in advance got great deal, room was excellent, breakfast included which was excellent, had evening meal in their restaurant which was supberb for the price. Would recommend this hotel and would certainly stay again. more

Sailed on the Queen Mary 2 from Southampton to New York in October 2009. Pre-cruise hotel was the Novotel by my own choice. About three blocks to the bus station (we took the National Express from Heathrow to Southampton). Just blocks away from the Mayflower dock. Taxi to the dock was about 6 pounds. Easy walking distance to a large... more

Took a chance on this hotel reading the reviews. The lobby looks nice. Our room was clean but shabby. Maid service was intermitent. The front desk missed an important wake up call and didn't even apologize. Phone calls and internet are super expensive and don't work well so you pay even more. In fact, the phone calls are charged at... more

My husband and I stayed at the Novotel -Southampton for 2 nights prior to leaving for a cruise. The only upside to staying at this "hotel" was the location which was a) close proximity - about a 5 minute walk or less - to the train station b) within a 5 minute cab ride to where the cruise ship docks.... more

We spent one night here prior to a cruise. I researched hotels and B&Bs before deciding on the Novotel, and hoped it was a convenient location. It was! There are 3 hotels that seem to share a very large parking area. Beyond the parking area are some shops, and there is a large mall within a 5 minute walk. The... more

OK. Reception area and restaurant very well done and the staff friendly and helpful. the location is convenient being opposite the station, close to the shops and the ships but nothing special as an hotel. For what was paid it represented very poor value for money but if you can get it at a reasonable price it would be acceptable.... more

We were in room 105. The room was large, had the bonus of a comfortable settee, ironing board and iron, limited mini bar, beverage tray, safe and hairdryer. The staff happily gave us more coffee sachets on request. The windows could only be opened a limited amount, as they opened onto a flat roof but the room was still cool... more

Being a regular traveller for work reasons, I've stayed at a variety of hotels, most of them quite disappointing. Thus, I wasn't expecting very much from the Novotel at Southampton. In fact, I seem to recall staying there before and it was pretty forgettable. This time, however, I was extremely pleasantly surprised. On arrival, I discovered that my travel bookers... more