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All 22 Southampton hotels »

Novotel Southampton

4.0 of 5
1 West Quay Road, Southampton SO15 1RA, England
Hotel amenities
Ranked #5 of 22 hotels in Southampton
4.0 of 5 stars 304 Reviews
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304 reviews from our community

What travellers say about this hotel
  • Very good(14)
  • Swimming pool(8)
  • Car park(7)
  • Reception area(5)
  • Executive room(5)
  • Breakfast buffet(5)
  • Friendly and helpful(5)
  • Flat screen TV(3)
  • Excellent location(3)
  • Sofa bed(3)
Traveller rating
    98
    128
    51
    17
    10
Only show reviews for Family (82) | Couples (116) | Business (46)
Date Rating
jarvyS
Douglas, United Kingdom
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 15 February 2012 NEW
2
people found this review helpful

I have stayed in two Novotels before and have always thought them to be very good value, and the Southampton Novotel was no different, in fact it well exceeded my expectations. We arrived to the hotel earlier than expected but staff were very accomodating and let us leave our bags while we went to explore. The hotel is in an... More

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
17 February 2012

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Southampton and will be sharing your comments with the team and we all look forward to welcoming you back in the future. Regards Glenn Findlay General Manager Novotel Southampton More

yusuf283
Cape Town Central, South Africa
2 reviews
4 of 5 stars Reviewed 13 February 2012

We were fortunate to have had a cruise from Southampton in January 2012. We booked a one night stay with breakfast. Efficient reception, assisted with booking a taxi to cruise terminal the next day. Clean functional room. Good breakfast. Walking distance to shopping complex for last minute needs. . More

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
17 February 2012

Thank you for posting your thoughts on here, we really value your feedback and it is great to read you enjoyed your stay with us. I look forward to welcoming you back at Novotel Southampton. Regards Glenn Findlay General Manager More

Posted by an Accorhotels.com traveller
Bramley, United Kingdom
5 of 5 stars Reviewed 12 February 2012

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Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
17 February 2012

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SilentSoldier
London, United Kingdom
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 12 February 2012

The hotel is from the outside is an impresive well maintained hotel. The hotel reception area is very modern and very clean and as shown online. However, once you get your room key and exit the lift, it is soon discovered that the rooms resemble a hotel next door. Etap hotel is a budget hotel with rooms from £28 per... More

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
17 February 2012

Thank you for taking the time to comment on your recent stay at Novotel Southampton. As part of Accor Hotels we are part of the same family as Sofitel, Pullman, Mercure, Ibis and Etap. Each brand Varies in it Style and service offerings to allow prospective guest a greater choice to meet their individual needs. Again I thank you for... More

Kettonian
Dorking, United Kingdom
Senior Reviewer
6 reviews
13 helpful votes
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

I've stayed in a few Novotels. The layout is pretty much the same, with the loo the first room you come to when you enter the room. It's separate from the bathroom, but I'm not sure it works. This hotel is no different, and it's fine for a cost effective night away. We had a crowd in the bar but... More

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
17 February 2012

Thank you for taking the time to write a review about your recent visit to at Novotel Southampton I’m delighted that you enjoyed your stay and we have noted your comments regarding our early closure of the Bar area, we do aim to keep our facilities open later when our guests are using them and rest assured I have addressed... More

Jayess51
London
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Hotel was fine. Clean and comfortable. Beds are usually my problem. The mattress here was, I think, a memory foam one (didn't look). I had slight problems due to a bad hip but most people should find it comfortable. It certainly wasn't hard/firm. Breakfast was fine with the usual assortment of items. I wouldn't like to pay the full price... More

Was this review helpful? Yes
georgeandzoe
Posted by an Accorhotels.com traveller
Dorchester, United Kingdom
4 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
2 February 2012

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Posted by an Accorhotels.com traveller
Prestwick
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

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Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
2 February 2012

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CutieliciousP
London, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 25 January 2012

Customer service was excellent, IMPRESSIVE! Front desk and room service was so welcoming. Very clean and comfortable. However, the the swimming pool and gym entrance is exactly where the reception is. Which I find very inconvenient and very odd. No wonder I did not see anybody using the pool & gym our entire stay. More

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
2 February 2012

Many thanks for taking the time to post your comments about you stay with us here at the Novotel Southampton. It was great to read you comments relating to the team here and I will share them with the team. We look forward to you staying with us in the future. Kind Regards Glenn Findlay General Manager More

jenger
Helensburgh, United Kingdom
Contributor
13 reviews
56 helpful votes
5 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

Spent 2 nights at the novotel southampton prior to joining the queen elizabeth. It was comfortable and well located for the centre and for ease of transfer to the port. We booked bed and breakfast and we werent disappointed. We didnt eat in the hotel other than breakfast as we chose to eat in the TJI Fridays next to the... More

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
2 February 2012

Thank you jenger for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at Novotel Southampton. I look forward to welcoming you back and I am glad to hear you enjoyed the Mayflower Theatre. Kind regards, Glenn Findlay General Manager More

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Novotel Southampton Also Known As

  • Accor Southampton
  • Southampton Novotel
Address: 1 West Quay Road, Southampton SO15 1RA, England

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