We stayed for a night before we left on a cruise. I ordered pâté to be followed by chicken leek and ham pie. Pâté arrived there was a quarter of a slice of toast, my pie arrived the pie lid was still raw and the contents was a stodgy lump. It was promptly returned untouched food was being sent back... More

I've stayed here a few times now and I've always thought of its location as one of the weirdest I've ever seen. Convenient and fairly central, but built on a busy roundabout it's a nightmare to enter either by car or foot (in fact - according to others - I didn't even know it had its own car park). Nonetheless... More

Stayed here for 1 night prior to a cruise. Good room facing front of hotel. Underground car parking (bit tricky to find) easily missed as hotel is in middle of busy roundabout. Room clean & tidy served it's purpose for the night. Just had coffee/juice & toast in the morning as heading for the cruise. Very popular hotel with cruise... More

This hotel is well placed for the centre - for shopping and the Guildhall. An easy walk from the train station - no car park of any consequence advertised so we went by train. Room functional and clean - towels left a lot to be desired, small and so threadbare they had holes in. Everything else worked fine. Didn't eat... More

This hotel is in the middle of a busy traffic island and looks like a 1960's office block. The bar area is cold, the restaurant is cold and my room was cold. It took 30 minutes to take our order for dinner and then another 20 minutes to get the food. My room was so cold that I needed two... More

In my opinion, this hotel is on a par with a typical Premier Inn. I ariived too late to eat in the resturant and had to leave too early to have breakfast, but it all appeared to be nice enough. The staff were friendly, the room was large and clean. If arriving by car keep your eyes peeled for the... More

Was slightly nervous after reading some of the reviews. However found nothing at the hotel upsetting. All the staff were friendly and efficient and the rooms clean. The breakfast was included which was no amazing but decent. Never encountered any problems in the car park which has cctv and seen at a reception. Did not eat in the restaurant in... More

Stayed 2 nights on business for 67 per night. Three star hotel and you get what you pay slightly too much for. If the car park was included it would be decent value. Two star breakfast buffet in a one star breakfast room. Staff on reception good. Drinks are half the price in nearby pubs. They rely on our laziness... More

I spent a night here on business and staff provided efficient service on reception and in bar and the room and bathroom were clean However the lack of things like a bathrobe for the price of £84 B&B or shoecleaning kit in the room and such services that one obtains for similar price leaves this guest assessing Jurys Inn as... More