I booked online, the first and last time I will do so. For the first time ever I phone to confirm and they had never heard of me. They said they would call me back. 3 hours later I phoned them and had to make a new booking, thankfully they had rooms available. Upon arriving I was greeted by very... more

Stayed two nights linked to a conference. I went for the best available rate (as I was spending public money). The hotel is incredibly 1980s with heavy floral wallpaper etc etc and just a little bit tatty overall. I stayed in the old part of the hotel. The room was adequate, but the bed was incredibly soft and uncomfortable. The... more

arriving & learning my room was on the top floor I advised them my wife was disabled the duty manager didn't want to know and came across as if she didn't care they had got the booking and it wasn't going to change now and with bad legs they still made her walk up two flights of stairs (no lifts)... more

We arrived on Friday night having booked online for 2 nights. My husband wanted to confirm our internet booking 2 days beforehand despite having a confirmation though it seemed unnecessary but I am glad he did as they had no information about our booking. He confirmed by telephone and the receptionist said that everything was in order. When we arrived... more

So here I am, the first night in the hotel and I feel like I have enough material to write a review over several pages ! Arrived at the hotel 19:30 to find the car park completely full and many cars double parked blocking each other, not a great start ! Eventually I was lucky enough to find a spot... more

Stayed here over night whilst visiting friends. Located in the centre of Winchester near pretty much everything. Close to main train and bus station. Car parking a bit tight but they will find you a space. Had to agree that the rooms could do with some updating but the staff do make up for that by going the extra mile.... more

We stayed here for one night and it was excellent value. We had a large double room in the Annexe overlooking the garden. Yes, the room and bathroom could do with a refurb but it was warm and clean and the bed was comfy. Breakfast was good - a nice choice including cooked breakfast. The hotel is in the centre... more

We have stayed at this hotel several times, and have always found the staff very helpful and friendly. The service they provide makes you feel welcome and nothing is too much trouble. The hotel is ideally situated in the center of Winchester which allows you to eat / drink / shop without the need for traveling. The hotel restaurant well... more

In Winchester to attend a wedding, my husband and I chose the Royal for its central location and also because I had stayed there some 10 years before and found it quite adequate. The staff of the hotel are very nice and responsive. On arrival we were given a double room in the garden wing. Nice view of the gardens,... more