We stayed over a long weekend in a junior suite that was clean, spacious and very comfortable with items that we had not come across before in other hotels, such as complimentary sherry and toiletries in a little bag to actually take home. We had asked for a DVD player in our room but when we discovered that it wasn’t... more

We were delighted with our recent one-night 'Romantic Break' at The Castle House, where chilled champagne awaited us in an elegant junior suite. The staff were attentive throughout ; their response to every request 'yes, of course' - which meant we were able to sip the last of our champagne in the garden as the sun faded over the duck... more

Castle House is ideally situated, a short walk from Hereford centre but in a peaceful area of lovely old buildings next to the Cathedral. Parking was difficult on arrival due to a wedding party, but this was taken care of by the excellent and attentive staff. The service throughout our stay was immaculate: well done! The room was a delight,... more

Wonderful welcome from all the staff. Our room was beyond our expectations overlooking the pretty garden and a view down the street on the other aspect..It was decorated to a very high standard. The only down point was the rediculous wait for the meals in the restaurant . The chef didn't seem to be able to cope with even the... more

A junior suite was huge and lavishly furnished with a splendid sitting room, a very comfortable bedroom (with a huge bed) and a really smart bathroom. Our only quibbles were that the lightbulbs were all energy-savers so it was too dim to read; and the TV only had the standard channels plus Sky Sports. The food and service were excellent. more

This hotel is a gem. It is small, has excellent suites, well provisioned, scrumptious food, attentive, polite staff; nothing is too much trouble. more

We stayed at Castle House for 3 nights 4-6 July, 2008. The welcome was wonderful and things continued at the same standard. They offered to valet park the car but my husband preferred to park it himself. The receptionist (who was leaving on maternity leave on the last day of our stay and couldn't wait to get back to work,... more

This is a lovely hotel. It is beautifully furnished and decorated. Everything is so elegant and spotless. The service was perfect. When we booked in, we were taken to the room, rather than just given directions as in most hotels. If you would have a special occasion, or just want to spoil yourselves, spend an evening here - it's wonderful. more

If you want to be based in Hereford, which is a pleasant enough town, this is the hotel to stay in. It's a stone's throw from the cathedral (with Mappi Mundi and The Chained Library, both worth a visit), in the centre of town but in a very quiet side street. The hotel suites are very nice - recently done... more