I was booked into this hotel by event organisers for an event I was attending over the Bank Holiday weekend. On arrival, although having booked a double room I was put into a twin bedded room. I went back to reception to query it, and the person on the desk then proceeded to argue with me when I stated my... more

My firm booked my accomodation for me, which is why I ended up at the Quality Royal. The hotel has just been bought out by another hotel chain, so I felt a little sorry for the staff during this unsettling time. I can't fault how helpful and pleasant the staff were. The rooms are spacious and comfortable, with tea making... more

I was a bit wary about this hotel i thought it could be a bit dirty and shabby. It used to be Hull's premier hotel but has not had such a good reputation of late. I was there to meet up with some old uni friends for the night. The hotel was fine. The reception area is huge with a... more

After reading some of the recent negative reviews, I was a little apprehensive to say the least about staying at the Quality hotel but my overnight stay was a different experience. Room was a little dated but was clean and warm and well stocked with tea, coffee etc. Staff were pleasant, helpful and there was a good atmosphere in the... more

This is the worst hotel I have ever stayed in. I could smell the damp as soon as I entered but was daft enough to think "poor souls have suffered from the floods". I tried to watch the TV which was very dodgy electrically and had to be plugged in very carefully for it to work. Bathroom horribly old and... more

We found this hotel to be excellent. Lovely architecture, welcoming, friendly helpful staff and all in a central location that was surprisingly quiet. Plenty to do and all in walking distance. Would recommend to all. more

My family stayed at the hotel as part of a two night package that inc. all meals. Our room was clean and comfortable, nothing fancy but very warm and easily accomodated a family of four. It is rare for me to thank a hotel and its staff - I did with the Quality Royal at Hull. They were the nicest,... more

after reading some of the reviews on this hotel i was nervous as i had never been there before. in fact on arrival i left the kids in the car in case my husband refused to stay there. i need not have worried.. on entering the reception area we could see the large comfortable lounge and bar and felt better.... more

We have just had a 2 night stay at this hotel and we really could not fault anything about it. We were a bit worried about staying there after reading all the negative reviews on Tripadvisor, but our fears were totally unecessary. This is a lovely old victorian hotel in a great location right in the centre of Hull. It... more