Great fast check in, though were not given any information on facilities or meal times. Room on first inspection was okay, it was only on closer inspection it was clear that the hotel was of poor quality. Drawers broken on dressing table. No valence sheet on bed, and bed base torn in places. Hair dryer looked so old I didn't... More

My son and I have just returned from a 2 night stay at The Gilson, after reading some of the reviews I was a litle concerned. However I needn't have worried. Reception Booking in was simple and painless, the receptionist was very helpfull. We were offered 2 key cards with no problem. The only slight critisism I would have is... More

Stayed here for one night and thank goodness thats all it was. Booked through booking.com and rate included early check in/late check out which I confirmed before hand with hotel direct so should have been able to check in at 12noon and also complimentary champagne on arrival, which never materialised. Arrived 12.30 to be told check in was not till... More

We have stayed at the Gilson on two occasions. The rooms are basic, but clean. the hotel bar is reasonably priced. The staff are helpful. The staff are helpful. We used the hotel as a base, there is a good chinese and a good indian restaurant nearby. If you would rather have the luxuries of a a 5* hotel you... More

The hotel manager is very helpful and caring, which I greatly appreciated. The hotel was convenient for my work. It's basic, but clean, and the manager has good plans for the future. There was no soap in the bathroom - was there supposed to be?

My son and I stayed for 1 month and found the Hotel very conveniently located in the city center, and very budget priced. Very comfortable Twin Room, and friendly staff and very proactive Hotel Manager. Continental Breakfast ample, with cereal, toast, sweet bread, muffins, fruit, coffee, tea without restriction. Wifi especially good in the room we stayed in. A very... More

me and my partner getting married may, went in before xmas got quoted £400 all in with dj, booked it after xmas prices change, the room we booked had sliding doors for dance room then seating area, we got told 2 wks ago £400 per room so having the dance room it would be £800 plus dj, then £50 for... More

we stayed here on 2/2/2013 for one night for a friends birthday.There was 10 of us using 5 rooms.We feared the worst after reading reviews after we booked! couldnt have been more wrong rooms were spotless staff couldnt do enough whatever we asked for we got breakfast basic but for what we paid it was fine yes orange juice did... More

Recently took some students on a trip to hull and stayed at the gilson. after not giving us enough rooms, on the second night they allowed me into a room that was clearly already occupied and had some very valuable belongings in it. Some students stayed in a conjoining rom where the joining door had broken and "residents" from next... More