We stayed in apartment number 10, which is part of a timeshare programme. We had been promised a five star luxury accommodation and we found ourselves in a 3-star, dirty hotel. The bar and restaurant were dirty and smelled badly; food was mediocre. The water in the pool was very cold, apparently they were trying to save the environment -... more

we stayed over the xmas period on a package and we were given a room overlooking the river.The room was warm and with wall to wall carpet and thick lined curtains.The bathroom was well maintained and was clean.The food was very good with a good choice and you were not overfilled with vegetables and the service was good.At times the... more

we stayed in a standard room (127) for the weekend and could not have asked for better in the room itself - it was very spacious and comfortable and out of the side window we could see the river. the bathroom could have done with a bit of updating as it was a little shabby, but what you would expect... more

We had a pleasant stay at the Whitewater, although we preferred our stay at the Langdale Hotel & Country Club at the other end of Windermere a couple of years ago, which was also substantially cheaper. We booked a superior room, with a balcony and view across the river. It was nice in the winter but must be even better... more

Just returned from a short break at the Whitewater Hotel, Lake District. The hotel is fantastic, especially during the month of December. A lovely warm welcome was received by the hotel. The facilities are excellent; we stayed in a family room. During our stay we were lucky to receive information relating to the nearby steam railway and the times for... more

We have just got back from our fantastic wedding at the whitewater hotel. I can't praise the place enough, the rooms are fantastic, the views magnificent and we were treated like royalty all weekend. All of our guests stayed for whole the weekend. The hotel provided a barbeque for the friday night, there was loads of food and really good... more

We stayed here for 1 night on our way up to Scotland. It isn't actually in Newby Bridge itself but a short drive out. On arrival we were impressed by the surroundings of the hotel with a beautiful view over the lake. The staff were brilliant, really friendly and helpful. Our room was upgraded and was very big with a... more

Stayed two nights on honeymoon, and couldnt have asked for a better hotel. Excellent view overlooking the river. Large room with four poster bed, double person spa bath (Superior room booked). Very friendly and helpful staff. Great facilities at the health and leisure club attached to the hotel but unfortunately we didnt have enough time to make full use of... more

Stayed here for the second time last week and found it even better than before. We got took one of the special offers £95 per night dinner bed and breakfast in a superior room overlooking river and the room was fantastic. Big room with good modern bathroom. The meals/service was good and the health centre top notch. Its a bit... more