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Low Wood Hotel


Ambleside Road, Windermere LA23 1LP, England
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Reviews you can trust

60% Recommend
3.5 of 5 stars 153 reviews
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By trip type
All (153)
[ Date ] [ Rating ]
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5 of 5 stars
Glasgow, Scotland
5 Nov 2009 | Trip type: Family New
1/1 found this review helpful

My husband and I took our 3 year old daughter for a short autumn break to the Low Wood Hotel. On arrival the family room we were allocated had been set up with a welcome gift for our daughter on her bed and a cuddly toy! A great start to welcome a small tot! The room was modern, clean and... more

Management response from
GeneralManagerLWH, General Manager

Dear Claire and Family, thanks so much for the fantastic review - I was delighted to read that you thoroughly enjoyed your stay. We always make welcome families and the team is happy your daughter enjoyed our Sam’s club pack on arrival. I am also please your husband enjoyed our newly refurbished gym. I do hope to have the pleasure...

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5 of 5 stars
Wirral
27 Oct 2009 | Trip type: Family

We recently visited the lakes on our Honeymoon and had a fantastic time. The weather was awful but it didn't stop us from getting out and about seeing the beauty of the Lakes. On returning to the warmth of the Low Wood Hotel we enjoyed a swim and our son especially enjoyed sitting outside in the rain in the hot... more

Management response from
Michelle Croukamp, Deputy Manager

Dear Guest, thank you for your review and the fantastic comments about hotel, the team and the excellent service you received. You may be interested to know that all Trip-advisor reviews are conveyed to the team and our directors. Thank you for sharing your comments with all trip advisor users. We look forward to seeing you again in the future...

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3 of 5 stars
gloucestershire
26 Oct 2009 | Trip type: Friends getaway
0/1 found this review helpful

Just returned from Low Wood Hotel , a friends 50th birthday !! Booked a ' feature room ' , the price was £278 for 2 nights B & B . The feature was a free standing bath !! There was absolutely no view , just the car park !! I did expect a fridge but although I searched high and... more

Management response from
Michelle Croukamp, Deputy Manager

Dear concerning Customer. Firstly, I would like to take this opportunity to apologise on behalf of the team at the hotel for the shortcomings you experienced during your recent stay. I can but only apologise for this being the case. The feature rooms are located throughout the hotel however the feature “lake view rooms” are limited these are generally requested...

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4 of 5 stars
Nuneaton
21 Oct 2009 | Trip type: Couples

We visited Low Wood for a week in mid October 2009 and booked directly on the elh.co.uk site as this was much cheaper than any other web site we could find, there is a 50% discount available for most weeks for the B&B option. We chose the DB&B option which is an additional £20 per person per night. I phoned... more

Management response from
Michelle Croukamp, Deputy Manager

Dear Customer, I would like to take this opportunity to thank you for the comments made on your recent review. The companies website does provide the greatest discount and the most up to date rates available. It was gratifying to read that you found the staff friendly and helpful and I am pleased you enjoyed your walk. I have passed...

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3 of 5 stars
Yorkshire
20 Oct 2009 | Trip type: Couples

I wouldn't say this hotel is bad but I wouldn't say it was good either and expected more for £144.00 per night. The room we were allocated was very disappointing. It was very small, with very little light due to one small window in the corner of the room and the bathroom was also very small. Due to the location... more

Management response from
Michelle Croukamp, Deputy Manager

I was very sorry to read that you did not enjoy your recent stay with us here at the Low Wood Hotel. Customer feedback is very important to us and your points will be discussed and actioned by myself and the team. A Duty Manager is always available to speak to guests about any areas of concern during their stay...

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2 of 5 stars
On Arron
18 Oct 2009 | Trip type: Couples

We stated at the Low wood in October this year, the setting is absolutly wonderfull, and the breakfasts great, but thats where it ends. First night we used the in house resteraunt, a big mistake, I am lactose intolerent which I informed the reception when we checked in so they could inform the chef, they did not so when we... more

Management response from
Michelle Croukamp, Deputy Manager

I was very sorry to read that you did not enjoy your recent stay with us here at the Low Wood Hotel. Customer feedback is very important to us and your points will be discussed and actioned by myself and the team, especially concerning your dietary requirements as this is usually an area that we pride ourselves in. I do...

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5 of 5 stars
carmarthen
9 Oct 2009 | Trip type: Couples

wanted somewhere with a spa to relax on way back from dunhill links golf in carnoustie and despite some 'none too complementry reviews' decided to try low wood.booked into basic house room and arrived a day early.no problems they booked us in straight away! very comfy room(502).although only a basic room i wonder what some people actually do to need... more

Management response from
Michelle Croukamp, Deputy Manager

Dear Customer, thank you for a rewarding review especially about the friendliness of our team, breakfast and the leisure facilities. You may be interested to know that all Trip-advisor reviews are conveyed to the team and our directors. Thank you for sharing your comments with all trip advisor users. We look forward to seeing you next year, good luck with...

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2 of 5 stars
hants
1 Oct 2009 | Trip type: Couples

We stayed for 4 nights and didnt enjoy the hotel having read the reviews on here i had hoped for more. First the bad: The rooms are small and i was expecting this so this wasnt an issue. Our room had no view other than a section of roof and another building most room not overlooking the lake seemed to... more

Management response from
Michelle Croukamp, Deputy Manager

Dear Guest, I was very sorry to read that you did not enjoy your recent stay with us here at the Low Wood Hotel. Customer feedback is very important to us and your points will be discussed and actioned by myself and the team. I do however thank you for the kind comments made regarding the staff, the cleanliness of...

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5 of 5 stars
north east
15 Sep 2009 | Trip type: Family

we stayed at Low Wood during the Great North Swim weekend as my husband was taking part. It was obviously going to be very busy so went with an open mind not to expect too much. However from arriving with our 8 year old daughter and family dog could not fault anything. We arrived early and our room was ready... more

Management response from
Michelle Croukamp, Deputy Manager

Dear Guest, thank you for your rewarding review, especially regarding the team, the accommodation and leisure facilities. The Great North Swim was a great success and we look forward to hosting the event again next year, I do hope to have the pleasure of welcoming you and your family back. It was gratifying to read that both your daughter and...

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4 of 5 stars
Shrewsbury
13 Sep 2009 | Trip type: Friends getaway

the better rooms are definitely worth it - you're paying this much why not stretch to a bit more. Big dirfference in room size, bed and bathroom. Some of the less expensive room are a long way from the main hotel. It is on a road and that can be noisy (live very rurally at home so any noise is... more

Management response from
Michelle Croukamp, Deputy Manager

Dear Customer, thank you for your review, especially regarding the staff being pleasant and helpful. The Great North Swim was a great success and we look forward to hosting the event again next year, we hope to see you there. You may be interested to know that all Trip-advisor reviews are conveyed to the team and the board of directors....

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Low Wood Hotel Also Known As

  • Low Wood Windermere
  • Hotel Low Wood
  • Low Wood Hotel Windermere
Address: Ambleside Road, Windermere LA23 1LP, England
Windermere hotels Low Wood Hotel
3.5/5.0
153