We must have had the worst room in the hotel.Nothing about it was acceptable.Could not believe the restaurant was so good more

My wife and I stayed at this hotel five nights in September. We found it very clean the room was refurbished, and very nice. Good food and pleasant staff.Dont be put off with outside appearance, We booked up for two mid weeks next year. Very good value. more

I stayed at the Ambassador hotel in June, I actually found the staff to be very polite and had a very pleasant stay there. I thorougly enjoyed my breakfast and evening dinner, if I did return to Blackpool I would definately give them a call. more

we booked into this hotel for the weekend, we arrived at 3.45 friday work men all over the place shown too our room in the room for 5 minutes a workman knocked on the door too put a head board on the bed. Breakfast is between 9-9.30 which was cold hash browns looked like they were cooked a week ago... more

was at this hotel in 2007 and was ok we all went back in 2008and took my mum she went home the next day it was that bad and had paid for a week we stuck it out ,our clothes were covered in hairs from the carpet we took our own rubbish down as they didnt empty the bins,we thought... more

booked for a two night stay in march we had previously stayed july 2007, arrived around 2pm on the wed afternoon to find the hotel shut ! no lights on no-one answering the phone, went off for a walk came back a couple of hours later still no-one there. i had already paid for the two night stay luckily by... more

on the internet this hotel looked promising, rooms spotless the hotel looked really clean in the photograph that was posted on the web. The hotel needs a major makeover we stayed from friday until monday in that time we got no clean towels the carpets had'nt been hoovered by the looks of it the room had'nt been cleaned properly after... more

Ahh yes what to say? Such a friendly place, all the staff were just lovely and couldn't do enough for you. The Hotel manager was so helpful and up for a laugh! The food was gorgeous and the new contempary dining roon was beautiful. A really lovely stay and I'll be going back next year. more

we asked if we could have a twin room with shower as my husband is disabled also asked for a room that was reachable without using any stairs.We were also told that there was entertainment on every night.We arrived on friday and shown to our room on the 3rd floor we left the lift and had to go up 4steps... more