Booked in advance as we have young baby, Kim and Mark could not have been more helpful, even sterlising baby bottles for me, food was excellent and location good, will be going back next year hopefully more

Searched the web for a couple of days to find a good value Hotel on the promenade and selected Morgans. Phoned to book and spoke to Mark who was really helpful. On arrival, with my teenage son were met by Kim who made us feel very welcome. The Hotel and bedrooms were spotless and very comfortable. Breakfast excellent. Evening meals... more

Made to feel very welcome from the start. Homecooked food was lovely and the staff really friendly. Would definitely recommend this hotel to families. more

We stayed in the Charlton hotel for our 40th wedding anniversary, we were greeted with a very warm and friendly welcome by the hotel proprietors Kim and Mark. The room was very clean and comfortable overlooking the promenade. They also provide very good free entertainment. The excellent home cooked meals were of a very high standard and served by very... more

On arrival Mark and Kim were lovely so welcoming made us feel at home, staff were really nice. Friday night, what a night mark sang and played guitar with Roy absolutely brilliant, couldn't get better anywhere.Karaoke was so much fun lots of laughs, it was great having a pool table, football table and space invaders machines kids loved them.the food... more

had a great time in this hotel WHAT CAN SAY !! every thing was just right from breakfast which was cooked fresh to mark and kim for there hospitably could not do enough for you even set table in lounge for meals as my dad was 86 and could not do stairs we had a great night listening to MARK... more

me and my boyfriend stayed here for one night on august bank holiday and i must say the hotel staff were outstanding. as we pulled up kim come to the front door to great us!!! i have never stayed anywhere where that happens. rooms are clean and comfortable. you are made to feel welcome as soon as you arrive and... more

Arrived at the hotel early, but recieved a warm welcome from kim and mark, we went and had a drink in the bar while the final preparations were made to our room. Kim and mark were very helpful and friendly, they really do take a pride in there work, the room was lovely and clean and tastfully decorated. would highly... more

Room was very small,with no wardrobe. View out of the window onto roof covered in cigarette butts. Very steep stairs, especially down to the breakfast room. The food was quite average. Wouldn't stay here again, overpriced for what you get, and not particulary welcoming. location was the only positive. more