Was a great stay. There was a group of us stayed for 5 nights in November. It was the end of the holiday season but still a most enjoyable stay. The owners were very welcoming. The rooms are rather retro looking. Nice to see they kept in some of the origional fittings. (Like the old intercom system) With the 4...
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although an upgrade is needed
had a very pleasant and entertaining stay
ray does a fab brecky mel a very caring host/manageress
room/dining staff made up for hotel shortfalls as mentioned
entertainment on the nite time waves disco
the best ive seen played what you wanted to listen to and interacted with the guests inc young ones deffo worth a...
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booked for 2 nights with family.room was awful.handle on door was hanging off carpets were fillthy ,bath was dirty with hair still in.toilet wouldnt flush .no matress protectors on beds which were old and uncomfortable.cups were dirty .considering it was a family room there was 1 small cupboard for clothes..didnt know who managed the place as there was never anyone...
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Dear Customer,
I am extremely sorry you didn't enjoy your stay with us. As you can see from the other comments, we work hard to make every ones stay an enjoyable one. I totally agree that the Hotel needs up dating, like all Hotels in Blackpool. I do not agree that the rooms were dirty. My staff work very hard...
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location is great, within walking distance to all piers and town centre. There is also a tram and bus stop right outside.
The rooms and hotel in general need a lot of updating but most areas are quite clean. We were given a family sea view room which was great (I don't think I would have liked to be in...
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Dear Guest,
Thank you for writing a review . I take every review seriously and I have taken on board all you have said in yours. We are looking forward to updating the Hotel and getting feedback from regular & new customers. We are delighted you found the staff friendly and the Hotel clean.
We hope that you will come...
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Chose hotel due to location, knew there was no parking but we were lucky and parked in street behind hotel. The hotel is dated but the cleanliness and hard work put in by Mel,Ray and the staff is excellent and they have achieved a lot in a short time of taking over the hotel. With the weather it was nice...
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Dear Linda,
Thank you so much for taking the time to write such a lovely review. I am really glad you enjoyed your time with us and thank you again for the chocolates, they were lovely.
We all look forward to seeing you both again in the near future.
Thanks again from Mel & all the staff at the Colris...
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We arrived to the most fantastic welcome from Mel...she is a credit to the hotel as are the rest of the team.
The rooms do need updating but what it lacks in this area Mel,Ray and the team make up for it in personality.
They bent over backwards and couldnt do. enough for you. Yes the hooleys will be back...
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The location was the only good point. The hotel is dated, the shower didn't work, the room was falling apart & the breakfast was cold. This would be lucky to pick up 1* if rated at present. Do not waste your money.
Dear Customer,
I am sorry to hear you did not enjoy your stay with us. I do remember you both,I agree there was a problem with the Breakfast the first morning of your stay, I was in the Kitchen that morning helping out. I know that the breakfast you sent back went straight in the bin and you were given...
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I booked this hotel for me & my partner who emphasised my choice of hotel should have parking. Unfortunately, within minutes I realised there was no parking & in a panic made contact with the hotel to cancel. The cancellation fee is usually the full cost of the booking, but Mel understood my dilemma and kindly waived the fee. Not...
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we stayed at the colris 28th sept until 1st oct 2012. the rooms need updating but are clean! this hotel is in a great location for all ammeneties, the staff are very friendly and work very hard, we had a disco on saturday night and thouroughly enjoyed ourselves, we are definatley booking this hotel again for next year!
Dear Customer,
We are delighted you all had a great time, you were a lovely group. Thank you for taking the time out to put in such a nice review.
We look forward to seeing you all again soon.
From Mel & all the staff at the Colris Hotel
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had a pleasant week end in blackpool at the Colris Hotel, location perfect. Found staff very helpful. Breakfast good. there were some minor things but we enjoyed ourselves and the staff very friendly towards granddaughter (2)
In summary would have no hesitation in going back next year. If you want the 5 star facility go somewhere else but for the...
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Dear Customer,
We are delighted you had a good stay at our Hotel. Your Gran daughter was lovely and we are all very kid friendly here at Colris.
We look forward to seeing you again .
From Mel & all the staff at the Colris Hotel
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