Disgusting and absolutely filthy. Dont stay here, overpriced not even a 1 star. Ceiling tiles brown with damp, no curtains at window. Run down, fixtures and fittings broke and hanging off. Wet tissue thrown all on bathroom ceilings not removed. Screeching fan came on every time we turned the bathroom light on. Damn right nasty. Couldnt stomach to eat the... more

Had a really nice time in Blackpool and very much enjoyed the service of the attentive staff at this nice little hotel. I can only assume the other reviewers are getting confused with a different hotel of the same name as I found no fault during my stay. more

This was our second stay with Victoria and Frances and just like the first it was a lovely experience. they catered brilliantly for me and my son and when you first walk in you are made to feel right at home, they couldnt be any nicer. we had the same room as last year and the room had a makeover... more

Having arrived at the Grosvenor in Palatine Road on Saturday at approximately 12 noon, to find nobody at home made my first impression of the place true! It looked dirty from the outside and inside was no better!!! Our room was in the attic. Meant to be a double room with ensuite facilities! Tiny and dirty. The bedding was old... more

had 7 rooms, every single one of them had dog hairs everywhere. 1 room had pubes on the bed sheets, another one had dried blood on the duvet covers, my friends found a pair of old sweaty socks in their room. wouldn't say it was clean at all. the hotel staff went in the rooms while we were out to... more

me and my friends arrived at the hotel to find that we had to park our cars 10minutes away and had to pay £10 for parking. when we got to reception it looked old and shabby and it was very dusty there were already customers complaining about the rooms which was a negitive start as they left the hotel. we... more

Seemed nice on arrival, however rooms very small. Double room but only had 3/4 bed in it. Only one bath towel for two. My friends room had a double and single bedded room but couldn't sleep on single bed as springs in mattress had gone! In our room we were shocked to find hairs when we pulled back the sheets... more

Stayed at the Grosvenor for a birthday weekend and was thoroughly impressed.Excellent size double room with new en suite facilities.Good sized bed and plenty of room to move about.Dining room was a tad dated but the brekky was OK - only problem was that my mate asked for scrambled egg one morning as opposed to a full english and was... more