A very friendly busy hotel, room (twin) was very good, food was very good , lighting went off in room during early morning (fault) but was rectified before our return. Bar staff could be a bit more helpful, a brand of beer ran out during the evening leaving one drink short, was asked to take a seat for a short... more

My wife, my young son Callum and I returned to the Hilton Hotel for a two night stay over the Autumn half term holiday. Once again we were looking forward to the illuminations and enjoying the hotel's facilities. And once agin we were certainly not disappointed. The car park is extensive - no problem finding a space. The reception area... more

I have never stayed in a Hilton Hotel before, but I will again. The staff were polite and attentive, the evening entertainment was good (my daughter even joined the singer on stage). The carvery was first class as was the breakfast. Although there was a wait to be seated at breakfast. The location is good as not to near the... more

first visit to this hotel for about 6 years and it was good then but imo the place has got even better . fantastic greeting at reception ,great help with our bags tothe room when wearrived at the room , twin family , we were very happy with the size , unfortunatly we were atthe back of the hotel so... more

My family and I have not been to Blackpool for 8 years.I decided to go to celebrate my birthday, take in the lights and take my mum to see a show. The rooms were clean .The sofa bed was unsafe and very bad for anyone to try and sleep on! The first night my mum and kids wanted room service... more

Indifferent staff who do not know the meaning of the word service. Long wait at reception while two gossiped, a third spoke to her boyfriend on the phone and the fourth tried to cope alone. Dinner was truly dreadful, the worse kind of pre frozen pre packed canteen food, the buffet ran out of food at 8 although they were... more

stayed here on a last minute break ( booked the day before) got a great price £232 for 1 room for 2 people 2 nights breakfast for both mornings and dinner on the first night. Being a regular Hilton guest, I was expecting the usual warm welcome I usually recieve at the New York Hotels. We arrived at 2.30 the... more

Stayed here for the weekend (mid October) with my wife. Didn't have a refurbished room but the one we had was fine. Sea view, with new window that kept the traffic noise out. New flat screen tv & comfy bed. Breakfasts very good. All staff friendly. £3 for 15 minutes internet a bit steep! We enjoyed our stay & would... more

stayed here with hubby and 2 children for a weekend oct 10. had allready read reviews, some good, some bad. we stayed in family room no 354, room was adequate and clean, bedlinnen was nice and crisp and my children enjoyed the big telly, bad stuff, the beds, 2 singles were raised too high, i felt like the princess and... more