we were staying recently at this hotel.. and had best hospitality from many years in blackpool. We were shown 3 rooms before we decided which one we want. All were fine with LCD tv, hospitality tray, shower, etc.. We are coming back on 14th July with kids for 6 days.. and definetely would recommend this hotel.. Lisa

arrived at our hotel to check in for 14:00 as stated but our room wasn't ready Room very small and slanted !! Very odd carpet dirty and not attached to the floor Window doesn't shut blinds don't fit the window Bathroom door doesn't shut No remote for tv ? Heard this hotel is under refurbishment .. Surely this room I... More

Booked hotel after looking at web site, hotel looked lovely,nicely placed for everything and not to badly priced. Found hotel easy. Girl directed us round the back as we booked parking, that was the first no no, I have a seat Leon sporty edition, I was not parking it in the pot hotel square that was the car park. But... More

Not the worst I've stayed in .Our rooms were clean & tidy, food was good and the service. Didn't have a problem with parking. staff were helpful, any problems were resolved straight away. We were a party of 12, 4 children and 8 adults. We stayed Monday till Friday, there was karaoke and disco and they decorated the hotel for... More

As I'm writing this review i actually feel sick, we booked this Holel after vistiting thier web site, on line and all looked good, when we arrived the car park was full ,a member of staff moved thier car and reversed into another car causing considerable damage. we reported this to the receptionist who shrugged her shoulders. The roof was... More

we booked as a big party and told the hote we would arrive between 12-1 when we did arrive at 1pm only half our rooms were ready and the rest wouldnt be ready till 5pm! which i think is horrendous the hotel staff were so rude! we went for a night out and the last thing i wanted to do... More

I booked this hotel for 25+ people for a 21st and 40th birthday. Gave staff prior notice that we would arrive between 12 and 1. On arrival 6 rooms were ready but we were told by staff that we would have to wait until 5 o clock for the rest of the rooms. As we were planning on going out... More

I was put in a room where the ceiling tiles were missing,floor was unsaf,had to asked to be moved rooms..Bedsheets and towels were not changed in the week,No entertainment,had to ask reception for a drink.Only 2 staff seemed to be helpful.Better stays at other hotels for less money.Food was good in morning,bur not buffet style and no choices ,no carvery... More

I was literally dreading staying here after reading some of these reviews but it was nowhere near as bad as some folk make out. Obviously I can only comment on my own experience but I feel people may have exaggerated a bit. We stayed in room 15 & it wasnt bad at all. Our room was a decent size, very... More