Me and my boyfriend found this hotel online and liked the look of it . We arrived and found the staff very friendly and the room was very clean and nicely designed .The bed was huge and the bathroom was lovely . We decided to have a meal in the restaurant My boyfriend is a chef and found the food... more

This was my 2nd year in a row staying at this hotel & I can only say that due to past experience I'm glad that for this particular break I completely ignored the negative & poor trip advisor reviews. Yes, if I really wanted I could nit-pick and come up with some minor failings - but that would be petty,... more

i must say the hotel was fantastic and i stayed in the deluxe room which was beautifully furnished and cosy. i did pay £120 for the deluxe room but it was booked during the blackpool lights were on and it was short notice. the view from the hotel room was great-the pleasure beach! no problems with noise. breakfast was good... more

Absolutely brilliant, receptionist gave us a choice of rooms, i.e seafront view or pleasure beach view, rooms beautiful, very warm and clean, kids loved having "their own room" and the 2 tv's settled any arguments they would have had at home.Getting ready to book for next year. Should be 5* not 4 in my opinion.. Service, staff, rooms, location, parking... more

We took our grandchildren again this year to see 'the lights' in Blackpool, having had disappointments in other hotels on previous visits, we were guided by comments on Tripadvisor to choose Big Blue. It far exceeded our expectations, firstly there was plentiful free car parking, secondly we arrived very early at 10.30am not expecting a room but asking if it... more

My husband and I stayed last November with a group of 8 children for my daughters 13th birthday part and liked it so much I returned this week with my friend, her son and myself my son and my teenage daughter and her friend, The staff are extremly helpful and friendly, we dined in the restaurant which was excellent value... more

Unhelpful staff and exeptionally poor food and drink service when compared to a normal 4 star hotel! Food will not be served in the restaurant later than 9.45pm (so if you spend a full day in the park as we did, which closed at 9.00pm, with children ranging in age from 7 to 12, you'd better hurry back to get... more

Our first impression was good as we entered into the modern,clean reception area. Our room 133, was on the ground floor and as we went into the room we were pleasantly surprised at the size,decor and cleanliness and didnt mind looking onto the pepsi max ride!.Before going we had reservations ,as some people on previous reviews complained about the noise... more

I dont like Blackpool, found it very dirty expensive and food was really awful, so finding a good hotel was a bit of a mission. Think greasy rubber sausages, old dark rooms and dirty staff, think again, the Big Blue Hotel is the new Blackpool, something Blackpool on a whole needs to aspire to, but needs some changes to make... more