We booked the cliffs after reading rave reviews on this website. I was somewhat confused at how a hotel that has such reviews, could be so very bad. My family and I entered through the front door and my first impressions were poor, the glass was filthy, we were hit by a wall of smoke and there were cigerette burns... more

Started with a bit of a problem booking in but that was quickely resolved. Allocated rooms on second floor and as requested near friends also staying at the hotel. The bathroom in our room was bright and fresh looking like it had recently been refurbished. There were plenty of towels but the soap, shampoo etc was pretty basic standard. The... more

During my stay in the cliffs at the start of the year i was pleased to see the food and staff were still as friendly as ever! apart from the nasty little round woman in a blue suit wearing a badge stating she was reception manager. On two occasions over my 3 night stay i heard this woman snaping at... more

We paid £69 per person for 2 nights bed breakfast and evening meal. The food was lovely and there was a full entertainment programme on both nights. There is a swimming pool, kids club and gym included in this price. Yes the hotel is a bit tired and the rooms are pretty basic but for £69 what do you expect... more

Stayed at this with a family group of 12, we have been coming for years and so know what to expect. The Cliffs is your typical Blackpool hotel, slightly faded glory, popular with the blue rinse brigade. The decor is slightly tatty in both the rooms, corridors and dining areas. Parking is not great, but as we have been coming... more

We have just arrived back home from another great stay over at the Cliffs. We have stayed at the Cliffs several times since 2001 and not once we have been disappointed with anything. Since the last stay the rooms, restaurant, and leisure area have undergone refurbishment and they have done a really good job! There is a variety of choice... more

I stayed at this hotel with my mother and this is the third time we have visited. We had paid for a seaview and the room was clean and a good size with a lovely view out to sea. The food was still really good although we had a few mishaps through misunderstanding of the 'scottish language by the foreign... more

We have just returned from our weekend away in Blackpool, I must say I was worried about staying at the Cliffs after reading some of the reviews, but I must say we found the hotel very clean, staff very friendly (thank you to John - our waiter) food was very good and plenty of it ! The leisure facilities are... more

I stayed in the Cliffs in July 2007. First impressions of the hotel - pleasent, clean, friendly staff. The room had a view of a brick wall, not great but you can get that in any hotel. (It's not something that bothers me enough to complain!) The room was clean, had cable tv, telephone, tea and coffee facilities, and a... more