We travelled with a toddler. The rooms we were initially given were first floor rooms, one directly about the Ballroom and one above the function room. As such when we went up to bed the rooms were very noisy until after Midnight and so it was very hard to sleep. We mentioned this to reception and were immediately offered another... more

A very large hotel & good facilities for children, (although we didn`t have any with us). Food was excellent & extremely good service. There was no need to book a time for dinner or breakfast & everyone was served quickly. Maybe the tables were very close together but at least it made you talk to other people you would not... more

Stayed here with partner for one saturday night dinner, bed & breakfast, out of season so no lights, but hotel had entertainment with good atmoshere, bit far from tower, but the walk did us good. last minute break, booked it on friday night, food ok, service bit lapse, but overall not bad. more

I stayed at the Cliffs with my family this summer. The staff were friendly and attentive. The entertainment was first class but the bingo should be dropped with more emphasis on the acts and the dancers. The restaurant staff were extremely efficient, smartly dressed and providing an excellent standard of service. The childrens club ensured that the children had lots... more

Was dreading going because of sickness bug on previous week but we had no need to worry hotel was very clean room was perfect cleaned every day service was excellent food was good, kim was great really quick and efficient dont know how she did it at her age missed her on her day off. Only down side was such... more

It didnt get off to a good start when we arrived at 2.30pm and told although our room was ready we could not have the keys until 3pm...and there was no where serving drinks in the hotel at that time. The family room, well, it was clean but very shabby and tatty looking much like the whole of the hotel.... more

Arrived with great expectations to celebrate big family event. Disapointed to find it tired and in bad need of renovations. Check in was slow. 1st room smelt funny and had filthy windows. 2nd room smelt better but windows still unclean. Swimming pool needs a good scrub. Food on the dinner service was a major plus, all members of our party... more

As we have a family that includes a young child and a teenager, we were unsure before we booked if the hotel would be suitable, but took the plunge. We are so glad that we did. The location and the hotel were perfect. There was something for all ages. The Kid's club was fantastic. Our 5yr old would have spent... more

Arrived late after epic drive, only to find car parking a nightmare, ended up in front of the entrance abandoned! Staff very friendly, food in restaurant not as warm as I'd have liked, but we were very late and the kitchen was about to close. It tasted okay though, can't complain. The room itself was great, clean, tidy, fresh looking,... more