Arrived late after epic drive, only to find car parking a nightmare, ended up in front of the entrance abandoned! Staff very friendly, food in restaurant not as warm as I'd have liked, but we were very late and the kitchen was about to close. It tasted okay though, can't complain. The room itself was great, clean, tidy, fresh looking,... more

"we booked this hotel in july after reading some good reviews,then all the bad reviews started,i was really worried and even thought about cancelling.glad we didnt. this hotel is only classed as a 2* by the AA so remember this when booking" the hotel looks very impresive from the outside but the inside needs a little upgrading ie carpets and... more

we stayed at the cliffs for a weekend break, dinner bed and breakfast and i am still absolutely infuriated!! we managed to stomach one breakfast which was awful, everything is left out from the night before and the full english breakfast was just disgusting, evening meal was even worse, two of my boys have been violently sick and hence sunday... more

I dont know how this hotel could have received all that positive feedback. The hotel, (2 stars not 3 as stated on the web) didnt look anything like the pics on the internet. I couldnt even stay there 10 minutes. The room I booked had bedstains on the bedsheet, the toilet seat had toothpaste on it (so clearly hasn't been... more

Stayed at this hotel for a long weekend. Could not fault it at all. Room was refurbished with sea view (maybe bathroom could have done with updating!) Excellent facilities for kids - my 9 year old loved the pool/kids club and mini disco. One person I have to mention is Bill the waiter, he was so funny and great with... more

This is my families second visit to this hotel and i can't really fault it for the money you pay.My kids absolutely love it as there is plenty to keep them entertained.The food is excellent with a great variety every day.Lastly i must mention Bill the waiter.I have no doubt this man loved his job,and he brought this joy into... more

We arrived at The Cliffs Hotel with great expectations as on the website it looked great, well what a shock. It looked lovely from the outside but as soon as we entered it was a different story. What a tired shabby hotel this is. I must say I cannot fault the check in staff they were great and very helpful.... more

Stayed at Cliffs for 3 days with older people and young children. Reading previous reviews I think some people are just never happy, staff are very nice especially Kim in the restaraunt I felt as if we had our own private butler, food was lovely and entertainment was very good. People who dont like children running around which is only... more

me and my wife stayed for a long week end we could not fault it everthing was exellent the entertainment ,the staff ,the cleanliness of the rooms and last but not lest the staff. two years ago we stayed at THE IMPERIAL and for the money we payed it was disgusting not a patch on THE CLIFFS we would definatley... more